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Centos 7 Installation Error

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Hello,

What's is in the of at /opt/kaltura/log/kaltura_batch.log?
Does the hostname, in /opt/kaltura/app/configurations/batch/batch.ini look OK? i.e:
[YOURHOST : mainTemplate]
Do the serviceUrl and secret directive hold the correct value? for the secret, should be the value of:
mysql> select admin_secret from kaltura.partner where id=-1;


How to configure Kaltura 11.7.0 for HLS/m3u8?

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Thanks Jess, your feedback is very appreciated!

My problem is understand how to create the manifest m3u8 with Kaltura, because calling (directly or via player) my m3u8 files in the HLS tester and also in my browser I obtain always an 404 error.

I'm not sure if Kaltura creates automatically this files when the client device is Android, checking the link you suggested me it seems so and it's possible disable the HLS delivery via player api.
In this case I can't understand the reason why it respond with 404, if it automatically create from Kaltura.

How to configure Kaltura 11.7.0 for HLS/m3u8?

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Hello AML,

Sure, happy to help.
If you want HLS on Android, see http://player.kaltura.com/docs/api#Kaltura.LeadHLSOnAndroid
is it not enabled by default.

As far as generating the m3u8 manifest: yes. Kaltura does that by itself if you use https://github.com/kaltura/nginx-vod-module.
this project is included in CE with the kaltura-nginx package. See the link above for its documentation.
You can also configure Kaltura to use any CDN that knows how to do the same. We have modules to support most common CDNs, such as Akamai, CloudFront, Level 3, etc.

How to configure Kaltura 11.7.0 for HLS/m3u8?

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Thanks.

Our Kaltura test installation is an RPM single server based on CentOS 6.6 64bit.
My problem is that the player automatically use m3u8 whan the client is mobile iOS iPhone, and in particular in this case tha player just spins and it's not possible see the video content.
Basically I don't want force the player to use HLS delivery, but it seems the default setting for the video player HTML5 (html5 lib 2.39) and I'm not able to play any other version on iOS iPhone device.

Also, I installed the nginx-vod-module and I configured via kaltura-config-all.sh the same host for vod, api and kmc.

Maybe I have to change the hosts and configure different host for api/vod/kmc ?

Quiz Creator/KEA (Kaltura Editing Application)

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Hi All,

Where can I get kaltura Quiz Creator/KEA (Kaltura Editing Application)?

Thanks in advance.

Quiz Creator/KEA (Kaltura Editing Application)

Admin console manual (html or pdf) for 11.8.0 release

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Alright! Basically I'm on the acquainted phase with the platform. I created a publisher account who successfully submitted the same video subject under two different formats 94MB mp4 and then a 78MB avi. To cut the story short on the first occasion I had several tasks in front of my last submitted task under a different partner id that I suppose is system installed (id: 99 "Template KMC account". At an earlier stage I forgot to mention that I observed that the timezone of the installed VM was incorrect so I had to sync it to my current local timezone being Europe/Athens and just in case some synchronization or datetime math was the cause of the bottleneck in the BPC queue. So after modifying that and rebooting the VM still there was no change with my media. Aborting the item in front (could not find how to pause and prioritize my submitted media task) the media is still pending on the first step of the first encoding of the plan (i saw this from the publisher's details at the KMC - view details of the submission and the flavors tab) without any error shown from the entry investigation. And that is the last point where I cannot do any further testing of the platform since the task cannot finalize a complete submission.

P.S.: I can post the mediainfo tool reports of the two video files if required

Admin console manual (html or pdf) for 11.8.0 release

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The upload is still converting, no timeout has interrupted it. I will note down subsystems and logs to check for possible hints on the problem. Also posting a snapshot from the admin console.


File conversion does not work in 11.8.0 Kaltura

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Hello, I installed the new Kaltura version 11.8.0 in my Centos 6.7 (mysql and php standard installed with yum) and unfortunately the conversion (transcoding) for all uploaded video (after the first one) is very very slow if compared with all previous version version of Kaltura from 10.16.0 and higher (I tried all version from 10.16.0 and higher).
I use the standard encoding profiles provided by Kaltura. I also tried to disable all encoding profiles other than source, basic / small, SD / Large, but even so some flavor remain suspended and never ending, except by errors.

I tried to reconfigure batch with /opt/kaltura/bin/kaltura-drop-db.sh but it did not work.
I can not figure out how to solve.

I have tried installing 3 times with Kaltura 11.8.0 VM (centos 6.7) and real servers (4core and 32GB ram)

this is my kaltlog: https://dl.dropboxusercontent.com/u/72357116/kaltlog.txt

any suggestion is appreciated

File conversion does not work in 11.8.0 Kaltura

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Hello,

Looking at your log, it seems the DB population phase did not complete successfully.
Start by running:
#/opt/kaltura/bin/kaltura-drop-db.sh
and rerunning the kaltura-config-all.sh script.

Make sure this completes successfully and without any errors and if there are errors, post them here.

Thanks,

Admin console manual (html or pdf) for 11.8.0 release

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Hello,

Are you certain your batch daemon is running?
What is the output of:
# /etc/init.d/kaltura-batch status
Also, what do you see in /opt/kaltura/log/kaltura_batch.log and /opt/kaltura/log/batch/convert*log?

I am also a bit confused by your description above. Partner 99 is, like you stated, the KMC template account. It is not meant to be used for uploading entries or any other actions, apart from defining the template. When a new partner is created, it inherits partner 99's set of definitions.

Did you create a new partner from the admin console are using it?

Thanks,

Admin console manual (html or pdf) for 11.8.0 release

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Hello Jess, I mentioned the KMC template user in order to put the initial hello world use case failing into context. Before starting to pick things or examine logs I tried to minimize the chance of extending the complexity of the problem. I deleted the vagrant vm till I have more time to perform a manual installation and review the subsystems involved. If you have any additional hint I will soon retry the vagrant setup and follow your problem solving approach then. The lastlog of the system was full with several repeating blocks of the following log pattern:

Feb 19 13:08:04 host monit[1905]: 'batch' process is not running
Feb 19 13:08:04 host monit[1905]: 'batch' trying to restart
Feb 19 13:08:04 host monit[1905]: 'batch' start: /etc/init.d/kaltura-batch
Feb 19 13:09:04 host monit[1905]: 'batch' failed to start (exit status 0) -- /etc/init.d/kaltura-batch: Stopping Batch Manager.... #012Service Batch Manager not running#011[#033[1;31m FAILED #033[0m]#012Starting Batch Manager.... #012Batch Manager started with PID #011[#033[1;32m OK #033[0m]#012
Feb 19 13:09:14 host monit[1905]: 'host.domain' cpu system usage of 91.8% matches resource limit [cpu system usage>30.0%]
Feb 19 13:09:14 host monit[1905]: 'sphinx-populate' process is not running
Feb 19 13:09:14 host monit[1905]: 'sphinx-populate' trying to restart
Feb 19 13:09:14 host monit[1905]: 'sphinx-populate' start: /etc/init.d/kaltura-populate
Feb 19 13:10:14 host monit[1905]: 'sphinx-populate' failed to start (exit status 0) -- /etc/init.d/kaltura-populate: Fri Feb 19 13:09:14 EET 2016#012Starting:#012Service populate isn't running but stale lock file exists#012Removing stale lock file at /opt/kaltura/log/populate.pid#012/usr/bin/php populateFromLog.php >> /opt/kaltura/log/kaltura_populate.

I browsed for the lock file and at that timepoint it didn't exist but I didn't know from where to begin and whether the installation was indeed complete. For instance the monitor tab on the admin console was not showing up at all (despite the fact that all 26 page screens of the installation had only a few warnings).

File conversion does not work in 11.8.0 Kaltura

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Hi Jess,

thanks for your support!

I dropped the db and tried to reconfigure with the script, but it fails as showed below:

[root@kaltura ~]# /opt/kaltura/bin/kaltura-config-all.sh
Running base config...

kaltura-base-11.8.0-12.noarch
Welcome to Kaltura Server 11.8.0 post install setup.

To keep up with the bi-weekly Kaltura releases, and stay up to date with
the latest news, security and bug updates, and connect with the global
Kaltura community - sign up for our regular Kaltura Community updates.
Please enter your email to sign up, or enter NO to pass.

In order to finalize the system configuration, please input the following:

CDN hostname [kaltura.local]:

The host will be accessed over http(s). In case your CDN operates on a non-default port, please input CDNHOST:PORT.

Apache virtual hostname [kaltura.local]
(Must be accessible from both inside the machine and from any clients / browsers that will use Kaltura):

Vhost port to listen on [80]:
range of ip addresses belonging to internal kaltura servers [0.0.0.0-255.255.255.255]:
The range is used when checking service actions permissions and allowing to access certain services without KS from the internal servers.
The default is only good for testing, on a production ENV you should adjust according to your network.

DB port [3306]:
MySQL super user [only for install, default root]: root
Analytics DB hostname [127.0.0.1]:
Analytics DB port [3306]:
Sphinx hostname [127.0.0.1]:
Secondary Sphinx hostname [leave empty if none]:
Your Kaltura Service URL [http://kaltura.local]
(Base URL where the Kaltura API and Apps will be accessed from - this would be your Load Balancer URL on a cluster or same as your virtual host in an all-in-one Kaltura server - Must be accessible from both inside the machine and from any clients / browsers that will use Kaltura):

VOD packager hostname [kaltura.local]:
VOD packager port to listen on [88]:
Admin user login password (must be minimum 8 chars and include at least one of each: upper-case, lower-case, number and a special character):
Confirm passwd:
Your time zone [see http://php.net/date.timezone], or press enter for [Europe/Rome]:
Your Kaltura install name (this name will show as the From field in emails sent by the system) [Kaltura Video Platform]:DigitalBees OVP
Your website Contact Us URL Your 'Contact us' phone number [+1 800 871 5224]:+39 02 525051
Checking MySQL version..
Ver 5.1.73 found compatible

========================================================================================================================
Kaltura install answer file written to /tmp/kaltura_20_02_23_42.ans - Please save it!
This answers file can be used to silently-install re-install this machine or deploy other hosts in your cluster.
========================================================================================================================

sed: espressione -e #47, carattere 40: opzione di `s' sconosciuta

kaltura-base-config.sh FAILED with: 13133 on line 367

Archving logs to /opt/kaltura/log/log_20_02_16_23_42.tar.gz...
ERROR: /opt/kaltura/bin/kaltura-base-config.sh failed:( You can re-run it when the issue is fixed.

File conversion does not work in 11.8.0 Kaltura

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Hi @amletoguerra,

The problem is when the sed utility is trying to replace the tokens in the config template files with the values you inputted.
Please edit /opt/kaltura/bin/kaltura-base-config.sh and add:
set -x
just before the sed line, that is, before line 367 and then
set +x
right after.
This will output quite a bit of debug info, copy it and email me at jess.portnoy@kaltura.com, along with /tmp/kaltura_20_02_23_42.ans and I'll help you understand why the sed is failing. It is due to some problematic character..

Admin console manual (html or pdf) for 11.8.0 release

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Hi,

Your system seems to be in relatively high load but that still does not account to why pretty much none of the daemons seem to be running.

Like I wrote before, start with:

In addition, run:
# kaltlog
from the shell and look at the errors, then, if they're not clear enough by themselves, look at /opt/kaltura/log/kaltura_api_v3.log and share the relevant lines from there.


Admin console manual (html or pdf) for 11.8.0 release

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Hello Jess, thank you very much for following up the troubleshooting. I will go though a fresh new vagrant installation. The configured RAM for that VM had been 4GB, as for the rest of configuration i modified the vagrant file for a bridged public, dhcp network on a wired connection with a fixed MAC address (in order to get a particular IP assignment). I also removed the domain variable from the admin's e-mail since it had been different to the specified host (the naming of the variable as kaltura domain was also a bit misleading - maybe kaltura_FQHN) but no other special modification, I think I also changed the root password, had it not been accessed from the same env variable but coupled I can't be sure. On the upcoming installation I will be very very cautious.

File conversion does not work in 11.8.0 Kaltura

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Hi Jess,

I reply in the thread after provided you the information by email.

I can confirm that the problem to config-base.sh script has happened only once, when I tried to run configure-base as suggested me.

Because I am not to reproduce that error, but it seems to me not relevant for the transcoding issue, I sent you everything you required me by email, but in this thread I'd try to stay on the main theme, so the error about batch converter.

Finally I removed the installation of Kaltura 11.8.0 and I installed the previous versione 11.7.0 and I can confirm you that with this version the problem with the batch converter does not occur.

I hope this will be fixed in the 11.9.0 and I'm available to provide you any further information about that issue.

thanks

How to configure Kaltura 11.7.0 for HLS/m3u8?

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Hello,

I use Kaltura 11.7.0 and I'm trying to configure Kaltura it in order to deliver video to mobile devices (in particular iPhone devices) using an external CDN (Amazon Cloudfront).

The Amazon CF configuration in Kaltura works fine for mp4 with Android devices, but when I try to view the videos with iPhone with installed iOS 9.1 or higher, I can see just the player logo that spins.

Then I tried to configure an HLS delivery, but I'm not able to find any documentation about the delivery method for HLS / .m3u8 files.

In particular I found 3 menu that are involved in delivery configuration:

In http://my.domain/admin_console/index.php/delivery/delivery-profiles-configuration/filter_type/byid/filter_input/: action menu --> configure
Delivery profile Type
Streamer Type

and in http://my.domain/admin_console/index.php/partner/external-storages/filter_type/byid/filter_input/: action menu --> configure
Delivery Details

where it's possible to adds one or more protocols related with the remote storage (Amazon S3 in this case).

Anyone knows how to configure the fields above for a correct HLS delivery?

As usual, any suggestion would be appreciated.

AML

Data migration between two servers on which kaltura is installed

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Hi,

I have installed kaltura on two different servers which are located geographically at different places. Both servers will be used by two group of people. They would upload their own videos. Now i have a task where i have to copy the data of one server into another so that information on both servers remain common.
Please suggest me the best method available for data migration, also provide me with detailed information on tables that needs to be updated on kaltura database

Centos 7 Installation Error

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Dear jess,
after the change of /etc/sysconfig/memcached file, setting up the OPTIONS as you writed, now I'm able to see the service memcached up and running.

The last service not working in my installation of Kaltura is batch. Could you help me in this last thing?

Carlo

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