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Converting process never ending & internal error on dashboard

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@jess

After following your instructions and setting up a new publisher I am not getting cannot connect to host error anymore but I am still getting errors as show here from 'kaltlog'.

--
2016-03-16 19:38:52 [0.000095] [24.49.36.237] [962681318] [56] [PS2] [kFileSyncUtils::getReadyFileSyncForKey] NOTICE: FileSync was not found
2016-03-16 19:38:52 [0.000244] [24.49.36.237] [962681318] [57] [PS2] [kCoreException->__construct] ERR: exception 'kFileSyncException' with message 'no ready filesync on current DC' in /opt/kaltura/app/alpha/apps/kaltura/lib/myEntryUtils.class.php:783
Stack trace:
#0 /opt/kaltura/app/alpha/lib/model/entry.php(3348): myEntryUtils::resizeEntryImage(Object(entry), 0, 120, 90, 2, 'F7F7F7', NULL, 0, 0, 0, 0, 0, -1, '-1', '-1')
--
2016-03-16 19:38:52 [0.000091] [24.49.36.237] [962681318] [65] [PS2] [kFileSyncUtils::getReadyFileSyncForKey] NOTICE: FileSync was not found
2016-03-16 19:38:52 [0.000105] [24.49.36.237] [962681318] [66] [PS2] [entry->getLocalThumbFilePath] ERR: exception 'Exception' with message 'No ready fileSync found on any DC.' in /opt/kaltura/app/infra/log/KalturaLog.php:83
Stack trace:
#0 /opt/kaltura/app/alpha/lib/model/entry.php(3365): KalturaLog::err('No ready fileSy...')
--
#16 {main}
2016-03-16 19:38:52 [0.000113] [24.49.36.237] [962681318] [67] [PS2] [KExternalErrors::dieError] ERR: exception 'Exception' with message 'exiting on error 10 - missing thumbnail fileSync for entry' in /opt/kaltura/app/infra/log/KalturaLog.php:83
Stack trace:
#0 /opt/kaltura/app/alpha/apps/kaltura/lib/KExternalErrors.class.php(128): KalturaLog::err('exiting on erro...')
188311.mp4--
2016-03-16 19:39:52 [0.000250] [107.152.128.122] [1507144381] [30] [API] [KalturaStatement->execute] DEBUG: Sql took - 0.00016093254089355 seconds
2016-03-16 19:39:52 [0.000373] [107.152.128.122] [1507144381] [31] [API] [kDropFolderEventsConsumer->setFileError] ERR: exception 'Exception' with message 'Error with file [3] -Failed in file transferring from the drop folder to Kaltura' in /opt/kaltura/app/infra/log/KalturaLog.php:83
Stack trace:
#0 /opt/kaltura/app/plugins/drop_folder/lib/kDropFolderEventsConsumer.php(439): KalturaLog::err('Error with file...')

Now, the system is not make a thumbnail nor is it completing the file transfer to load the video in the system from the drop folder.

I did a sanity check after searching the forums for someone with the same errors and got these errors during the sanity check.

[kaltura_logo_animated_blue.flv - 0_n4d29qt2 status] [PASSED, RC: 0] - [81.971000760]
[Create thumb for 0_n4d29qt2] [PASSED, RC: 0] - [.506050967]
[Clipping 0_n4d29qt2] [PASSED, RC: 0] - [1.616080449]
PHP Fatal error:  Uncaught exception 'KalturaException' with message 'The original flavor asset is missing' in /opt/kaltura/web/content/clientlibs/php5/KalturaClientBase.php:894
Stack trace:
#0 /opt/kaltura/web/content/clientlibs/php5/KalturaClient.php(4364): KalturaClientBase->throwExceptionIfError(Array)
#1 /opt/kaltura/bin/clip_test.php(46): KalturaMediaService->addContent('0_g19rgm6z', Object(KalturaOperationResource))
#2 /opt/kaltura/bin/clip_test.php(62): clipi(Object(KalturaClient), '0_n4d29qt2', '1')
#3 {main}
  thrown in /opt/kaltura/web/content/clientlibs/php5/KalturaClientBase.php on line 894
[Trimming 0_n4d29qt2] [FAILED, RC: 255] - [.512916821]
[Mock playback 0_n4d29qt2] [PASSED, RC: 0] - [.574949924]
[Adding captions to 0_n4d29qt2] [PASSED, RC: 0] - [.772788605]
[Searching for Example||Deja||Bold in 0_n4d29qt2 metadata] [PASSED, RC: 0] - [.389895386]
PHP Fatal error:  Uncaught exception 'KalturaException' with message 'The original flavor asset is missing' in /opt/kaltura/web/content/clientlibs/php5/KalturaClientBase.php:894
Stack trace:
#0 /opt/kaltura/web/content/clientlibs/php5/KalturaClient.php(4525): KalturaClientBase->throwExceptionIfError(Array)
#1 /opt/kaltura/bin/recon.php(20): KalturaMediaService->convert('0_n4d29qt2', NULL, NULL)
#2 {main}
  thrown in /opt/kaltura/web/content/clientlibs/php5/KalturaClientBase.php on line 894
[Calling media->convert on 0_n4d29qt2 failed] [FAILED, RC: 255] - [.243771678]
Napping 30 seconds to allow mail to be sent out..
[Found an email sending entry for mb-tig03.hiphopservers.com@kaltura.com[PID is 101] in /var/log/maillog] [PASSED, RC: 0] - [30.134165439]
Testing analytics, be patient..

Please note: if you are running this test on a clustered ENV, it will fail but this does not mean there is an actual problem.
The tech information as to why is available here:
https://github.com/kaltura/platform-install-packages/issues/106#issuecomment-42837404

[DWH cycle] [FAILED, RC: 255] - [34.014480941]

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