Analytics data not showing/visible

Hi Danny,

Not sure I understand what the current situation is...
Let's take a step back. Analytics should update every four hours. The way it works is this:
- User hit play
- An API call service=stats&action=collect is made by the player
- This is recorded in the Apache access log which is later parsed by the DWH scripts which are triggered by crontab, the configuration for that is here:
/etc/cron.d/kaltura-dwh

It is also important to note that plays made from with in the KMC will not be counted, only plays made by embedding the player into external pages will show.

For a step by step debugging, please follow:

And let's see where we're stuck.

Thanks,