Kaltura CE 11.16 LTS 14.04 Analytic Corrections

Hi,

Did you look at https://github.com/kaltura/platform-install-packages/blob/Kajam-11.18.0/doc/kaltura-packages-faq.md#analytics-issues? did you make these queries? please post what each returns.
For example:

mysql> select * from kalturadw_ds.files where insert_time >=%Y%m%d;

should return the archive paths for the apache access logs that DWH went though, does it?
and in these access files, does it have the action=collect lines?

Note that plays made within the KMC will never be counted in Analytics.