Hi Jess
I was posting here because I had been trying to troubleshoot why videos refused to play on mac computers. I figured the best first step was to update the software, so I ran apt-get update, then apt-get upgrade. There were numerous packages to update, and it went through without errors, but with a few warnings. The only instructions given after the updates was to restart apache which I did.
Now, I can login to the kaltura as the super admin (you have info) but as soon as I try and 'manage' a users account, i only get a spinning icon saying loading on the kaltura toolbar. I have tried this on win,linux,mac and it is the same problem on all comps and browsers so I doubt it is a flash problem.
When I look at the apache error log it says
authz:core error client denied by server configuration /opt/kaltura/app/kmc referrer ...... my site
I had intended to go into the clients media manager to see if he had deselected an encoding version that would work on mac to see if I could figure out why the player would not work on apple computers as it doesn't seem to revert to html5 instead of flash for apple devices. I've read everything I can find this past month on the player before posting here and bugging someone but I'm out of ideas now that I can't access the admin even.
Figured you might want the report anyhow as this is a totally 'stock' install setup and the only change was truly the apt-upgrade, so something 'may' have gone wrong on the kaltura update. If you are able to help and want to look - your info is the same on the server.
thanks for taking the time to read my post.