Batch Jobs Not Working and Admin Console returning Error -1

Hi @juanpanie,

Lets start with:

mysql> select * from delivery_profile where id=$DELIVERY_PROFILE_ID\G
mysql> select * from storage_profile where id=$REMOTE_STORAGE_PROFILE_ID\G

You can get the IDs from the Admin Console or just select all the profiles for your partner and locate the correct one by its name.
Be sure to mask any secrets when posting here.

Also, when making the playManifest request, check /opt/kaltura/log/kaltura_prod.log, /opt/kaltura/log/kaltura_api_v3.log.

In /opt/kaltura/log/kaltura_prod.log, you will find the query that determines which delivery profile should be used, let’s see that it chooses the correct one.

Once collect this info, we can continue with the troubleshooting.