Hi Jess,
You are right with kaltura user. I have rectified user.
kaltura:x:7373:7373:Kaltura:/opt/kaltura:/bin/bash
we have all-in -one server
Your Kaltura Service URL [http://sb-kaltura.....com]
(Base URL where the Kaltura API and Apps will be accessed from - this would be your Load Balancer URL on a cluster or same as your virtual host in an all-in-one Kaltura server - Must be accessible from both inside the machine and from any clients / browsers that will use Kaltura):
http://sb-kaltura.....com
using config file '/opt/kaltura/app/configurations/sphinx/kaltura.conf'...
listening on all interfaces, port=9312
WARNING: index 'kaltura_base': no fields configured (use rt_field directive) - NOT SERVING
WARNING: index 'kaltura_base_gt_in_charset': no fields configured (use rt_field directive) - NOT SERVING
precaching index 'kaltura_entry'
WARNING: index 'kaltura_entry': preload: failed to open /opt/kaltura/sphinx/kaltura_rt.lock: Permission denied; NOT SERVING
precaching index 'kaltura_category'
WARNING: index 'kaltura_category': preload: failed to open /opt/kaltura/sphinx/kaltura_category_rt.lock: Permission denied; NOT SERVING
precaching index 'kaltura_kuser'
WARNING: index 'kaltura_kuser': preload: failed to open /opt/kaltura/sphinx/kaltura_kuser_rt.lock: Permission denied; NOT SERVING
precaching index 'kaltura_category_kuser'
WARNING: index 'kaltura_category_kuser': preload: failed to open /opt/kaltura/sphinx/kaltura_category_kuser_rt.lock: Permission denied; NOT SERVING
FATAL: no valid indexes to serve
+ retval=0
+ echo
-rw-------. 1 root root 4 Mar 22 11:03 kaltura_caption_item_rt.kill
-rw-------. 1 root root 0 Mar 22 11:02 kaltura_caption_item_rt.lock
-rw-------. 1 root root 51816 Mar 22 11:03 kaltura_caption_item_rt.meta
-rw-------. 1 root root 12 Mar 22 11:03 kaltura_caption_item_rt.ram