Hi Jess,
I added missing directive in /opt/kaltura/app/configurations/batch/batch.ini.
Checked kaltlog: same errors
I have updated to v 13.16
run
/opt/kaltura/bin/kaltura-config-all.sh
** kaltura-base-config.sh**
Appreciate your time and effort, Thanks, Dmitri
kaltlog
==> /opt/kaltura/log/kaltura_apache_errors.log <==
[Thu Mar 29 10:17:33 2018] [error] [client 10.48.12.178] PHP Warning: file_get_contents(/opt/kaltura/app/cache//api_v3/classMap.cache): failed to open stream: Permission denied in /opt/kaltura/app/infra/KAutoloader.php on line 415
[Thu Mar 29 10:17:33 2018] [error] [client 10.48.12.178] PHP Class map could not be loaded from path [/opt/kaltura/app/cache//api_v3/classMap.cache] file permissions [0600]
–
2018-03-29 10:17:33 [0.011054] [1825021608] [8] [BATCH] [KalturaClientBase->doQueue] NOTICE: server: [sb-kaltura…], session: []
2018-03-29 10:17:33 [0.000319] [1825021608] [9] [BATCH] [KalturaClientBase->doQueue] NOTICE: result (serialized): PHP Class map could not be loaded
2018-03-29 10:17:33 [0.000372] [1825021608] [10] [BATCH] [KScheduleHelper->run] ERR: exception ‘Exception’ with message ‘System is not yet ready - ping failed’ in /opt/kaltura/app/infra/log/KalturaLog.php:83
Stack trace:
#0 /opt/kaltura/app/batch/batches/KScheduleHelper.class.php(42): KalturaLog::err(‘System is not y…’)