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Analytics Not Updating

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So after running /kaltura-run-dwh.sh, no errors entries are in the DWH log files, everything looks good. However, the KMC is still not updating certain stats such as Top Content, really anything to do with play statistics it seems.

So, going off of the Analytics troubleshooting guide again, there are no locks, no errors in DWH logs.

In kalturadw_ds.files, I see the apache access logs from the past month are "IN_CYCLE"
In Kalturadw.dwh_facts_events there are 0 entries, even after playing embedded videos (Outside of the KMC of course)

Looking at the apache_access_logs on my web servers, I am seeing what I believe are the correct GET requests,

$IP- - [07/Jan/2016:09:00:13 -0500] "GET /api_v3/index.php?service=stats&apiVersion=3.1&expiry=86400&clientTag=kwidget%3Av2.37.3&format=1&ignoreNull=1&action=collect&event:eventType=13&event

Anything else I can do to troubleshoot this issue? I feel like I am fairly close to getting analytics working again.


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