Hello, Im facing some issues trying to upload videos from mobile devices, sometimes the devices are disconnected from internet after push some fragments/chunks into kaltura server, then when this devices connects again to internet, they start pushing the rest of chunks. The thing here is that after a long period of time waiting the connection (usually > 48hs) and after sending the finalChunk, this videos remains in uploading status for ever on the content manager. Is there anything to take into account related with the tmp folder while we upload the files in Kaltura or with a posible expiration on the uploadToken object?
Thanks in advance.