Hi Jess,
I wonder if you have seen the PHP warning bellow. I appreciate your time and effort. Thanks, Dmitri
Kaltura 9.18
MySQL 5.66
PHP 5/3/3
[error] [client 10.10.10.1] PHP Warning: json_encode(): Invalid UTF-8 sequence in argument in /client/kaltura/web/html5/html5lib/v2.11/includes/MwEmbedMediaWikiStubs.php on line 238, referer: https://video.domain.ca/html5/html5lib/v2.11/mwEmbedFrame.php/p/101/uiconf_id/23448245/entry_id/0_q3a6niap?wid=_101&iframeembed=true&playerId=kaltura_player_1475764887&entry_id=0_q3a6niap