I have configured a Local Drop folder for an account on my Kaltura CE On-prem. It is configured to ingest on content (not xml). When I copy a File to the drop folder, the file gets listed on the DropFolder Ingestion list but I always got an error as the Drop Folder File cannot be updated.
I have check the logs and found a SERVICE_FORBIDDEN error for the dropfolder_dropfolderfile->updateStatus action.
I’v looked at the database and permissions for dropFolder are active for the partner_id.
I have checked the permissions_item table and also permissions_to_permissions_item but there are no records related to the partner_id on those two tables
Is there anything else I am missing?
@jess, could you give us a hand on this?
Regards,
Felipe Borrero
Operations Director
Calipso Comunicaciones S.A.