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We cannot get the list of category from the Kaltura CE v14.4.0

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Hi @t-saito,

No major changes were made to that service but if we were to make such changes, the API clients code would have changed accordingly and KMC would have worked:)

My guess is that it’s an issue pertaining to Sphinx. I suggest you start by making the category->listAction() call directly [using one of the clients or curl] and check /opt/kaltura/log/kaltura_api_v3.log, /opt/kaltura/log/kaltura_prod.log and /opt/kaltura/log/kaltura_apache_errors*log for errors.

Depending on the errors you’ll find, you may want to reindex by running:

# /opt/kaltura/bin/kaltura-sphinx-reindex.sh

I also recommend that you verify Sphinx is actually stopped when invoking:

# /etc/init.d/kaltura-sphinx stop

You may have a zombie proc which would also account for the issue you’re having.


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