Drop Folder not working

Hi @brumma,

Please run:

mysql> select * from drop_folder where id=$YOUR_DROP_FOLDER_ID;

make sure the info is correct and that drop_folder.status is set to 1 [enabled].
If it isn’t, enable that particular profile via /admin_console/index.php/plugin/DropFolderListAction/filter_type/partnerIdEqual/filter_input/105 by selecting it from the table->Actions->Enable.
Assuming that it is enabled, check /opt/kaltura/log/batch/dropfolderwatcher*.log. You should see an attempt to connect to that FTP server.

Also, check the drop_folder.custom_data column. That’s a PHP serialized value that should include the last time an access attempt was made and optionally, the error returned.