Jess,
From what I've been told we have the SaaS edition.
PHP Version:
PHP 5.5.9-1ubuntu4.14 (cli) (built: Oct 28 2015 01:34:46)
Copyright (c) 1997-2014 The PHP Group
Zend Engine v2.5.0, Copyright (c) 1998-2014 Zend Technologies
with Zend OPcache v7.0.3, Copyright (c) 1999-2014, by Zend Technologies
I believe the account is working correctly. If I go through the developer.kaltura.org/upload guide it works correctly using the embedded upload tool.