Kaltura v14.5 - error: KS session - Internal server error occurred

Hi Jess,

Thank you for prompt reply. I can connect with TESTME console.

I have error when Im opening connection with System Helper

Account Info:
Partner ID:
Administrator Secret:
User Secret:

step 1
Admin Console;
Developer;
System Helper
“KS”
step2
“String to manipulate:”

var partnerId = 109;

var USER_ID = ‘myemail@gmail.ca’;

var adminSecret = 6cd2547vv44tt55335532e7716’;

$ks = $client->session->start ($adminSecret, $USER_ID, KalturaSessionType::ADMIN, $partnerId);

$client->setKS($ks);

Step3:
Output:
Internal server error occurred