No analytics play counts - dwh_plays_views_sync error - Couldn't find entry

Hello,

So, let me explain a bit about this script and what it does:
First off, it's goal is to sync the 'plays' from the DWH DB into the operation DB, this affects the "Plays" field displayed in the KMC->Content tab but should not affect the data you see in the Analytics tab.

And so, if the issue is more than the plays in the content tab, take a look at:

Assuming the issue is ONLY with the plays in the content tab, the script calls a stored procedure defined here:
/opt/kaltura/dwh/ddl/dw/functions/get_data_for_operational.sql

It would run this code:
SELECT e.entry_id, e.plays, e.views
FROM dwh_entry_plays_views e, kalturadw_ds.parameters p
WHERE e.updated_at > p.date_value AND p.id = 4;

And then, for each such entry, an attempt to set the plays will be done by calling:
php $BASE_DIR/app/alpha/scripts/dwh/updateEntryPlaysViews.php

So, if somehow, you have 0_nh8lh82p in the DWH DB and not in Sphinx, it would fail. However, this should not interfere with doing the other entries.

Hope this helps,