Converting process never ending & internal error on dashboard

@jess

I have just over 1200 videos ingested and in processing on my instance but the videos are not processing. After checking my batch status I got the following errors.

[root@server ~]#  /opt/kaltura/bin/kaltura-batch-config.sh
kaltura-batch-11.5.0-1.noarch
base-config completed successfully, if you ever want to re-configure your system (e.g. change DB hostname) run the following script:
# rm /opt/kaltura/app/base-config.lock
# /opt/kaltura/bin/kaltura-base-config.sh

Reloading httpd:
Stopping memcached:                                        [  OK  ]
Starting memcached:                                        [  OK  ]
Starting monit: Starting Monit 5.13 daemon with http interface at [*]:2812
                                                           [  OK  ]
[root@server ~]# /etc/init.d/kaltura-batch status
Service Batch Manager isn't running     [  FAILED  ]
[root@server ~]# /etc/init.d/kaltura-batch start
Starting Batch Manager....
Batch Manager started with PID  [    OK    ]
[root@server ~]# /etc/init.d/kaltura-batch status
Service Batch Manager isn't running     [  FAILED  ]

I found the following information in my kaltura_batch.log

2016-02-29 21:18:12 [0.000000] [973784847] [1] [BATCH] [KSchedulerConfig->load] NOTICE: loading configuration /opt/kaltura/app/configurations/batch at 1456798406
PHP Fatal error:  Uncaught exception 'Zend_Config_Exception' with message 'Section 'tig03.hiphopservers.com' cannot be found in /opt/kaltura/app/cache//batch/config.ini' in /opt/kaltura/app/vendor/ZendFramework/library/Zend/Config/Ini.php:150
Stack trace:
#0 /opt/kaltura/app/batch/scheduler/KSchedulerConfig.class.php(59): Zend_Config_Ini->__construct('/opt/kaltura/ap...', 'tig03.hiphopser...', true)
#1 /opt/kaltura/app/batch/scheduler/KSchedulerConfig.class.php(42): KSchedulerConfig->load()
#2 /opt/kaltura/app/batch/scheduler/KGenericScheduler.class.php(88): KSchedulerConfig->__construct('/opt/kaltura/ap...')
#3 /opt/kaltura/app/batch/scheduler/KGenericScheduler.class.php(70): KGenericScheduler->loadConfig('/opt/kaltura/ap...')
#4 /opt/kaltura/app/batch/KGenericBatchMgr.class.php(37): KGenericScheduler->__construct('/usr/bin/php', '/opt/kaltura/ap...')
#5 {main}
  thrown in /opt/kaltura/app/vendor/ZendFramework/library/Zend/Config/Ini.php on line 150
2016-02-29 21:18:33 [0.000000] [827476758] [1] [BATCH] [KSchedulerConfig->load] NOTICE: loading configuration /opt/kaltura/app/configurations/batch at 1456798710
PHP Fatal error:  Uncaught exception 'Zend_Config_Exception' with message 'Section 'tig03.hiphopservers.com' cannot be found in /opt/kaltura/app/cache//batch/config.ini' in /opt/kaltura/app/vendor/ZendFramework/library/Zend/Config/Ini.php:150
Stack trace:
#0 /opt/kaltura/app/batch/scheduler/KSchedulerConfig.class.php(59): Zend_Config_Ini->__construct('/opt/kaltura/ap...', 'tig03.hiphopser...', true)
#1 /opt/kaltura/app/batch/scheduler/KSchedulerConfig.class.php(42): KSchedulerConfig->load()
#2 /opt/kaltura/app/batch/scheduler/KGenericScheduler.class.php(88): KSchedulerConfig->__construct('/opt/kaltura/ap...')
#3 /opt/kaltura/app/batch/scheduler/KGenericScheduler.class.php(70): KGenericScheduler->loadConfig('/opt/kaltura/ap...')
#4 /opt/kaltura/app/batch/KGenericBatchMgr.class.php(37): KGenericScheduler->__construct('/usr/bin/php', '/opt/kaltura/ap...')
#5 {main}
  thrown in /opt/kaltura/app/vendor/ZendFramework/library/Zend/Config/Ini.php on line 150
2016-02-29 21:18:35 [0.000000] [1456145955] [1] [BATCH] [KSchedulerConfig->load] NOTICE: loading configuration /opt/kaltura/app/configurations/batch at 1456798710
PHP Fatal error:  Uncaught exception 'Zend_Config_Exception' with message 'Section 'tig03.hiphopservers.com' cannot be found in /opt/kaltura/app/cache//batch/config.ini' in /opt/kaltura/app/vendor/ZendFramework/library/Zend/Config/Ini.php:150
Stack trace:
#0 /opt/kaltura/app/batch/scheduler/KSchedulerConfig.class.php(59): Zend_Config_Ini->__construct('/opt/kaltura/ap...', 'tig03.hiphopser...', true)
#1 /opt/kaltura/app/batch/scheduler/KSchedulerConfig.class.php(42): KSchedulerConfig->load()
#2 /opt/kaltura/app/batch/scheduler/KGenericScheduler.class.php(88): KSchedulerConfig->__construct('/opt/kaltura/ap...')
#3 /opt/kaltura/app/batch/scheduler/KGenericScheduler.class.php(70): KGenericScheduler->loadConfig('/opt/kaltura/ap...')
#4 /opt/kaltura/app/batch/KGenericBatchMgr.class.php(37): KGenericScheduler->__construct('/usr/bin/php', '/opt/kaltura/ap...')
#5 {main}
  thrown in /opt/kaltura/app/vendor/ZendFramework/library/Zend/Config/Ini.php on line 150
2016-02-29 21:18:51 [0.000000] [419125071] [1] [BATCH] [KSchedulerConfig->load] NOTICE: loading configuration /opt/kaltura/app/configurations/batch at 1456798710
PHP Fatal error:  Uncaught exception 'Zend_Config_Exception' with message 'Section 'tig03.hiphopservers.com' cannot be found in /opt/kaltura/app/cache//batch/config.ini' in /opt/kaltura/app/vendor/ZendFramework/library/Zend/Config/Ini.php:150
Stack trace:
#0 /opt/kaltura/app/batch/scheduler/KSchedulerConfig.class.php(59): Zend_Config_Ini->__construct('/opt/kaltura/ap...', 'tig03.hiphopser...', true)
#1 /opt/kaltura/app/batch/scheduler/KSchedulerConfig.class.php(42): KSchedulerConfig->load()
#2 /opt/kaltura/app/batch/scheduler/KGenericScheduler.class.php(88): KSchedulerConfig->__construct('/opt/kaltura/ap...')
#3 /opt/kaltura/app/batch/scheduler/KGenericScheduler.class.php(70): KGenericScheduler->loadConfig('/opt/kaltura/ap...')
#4 /opt/kaltura/app/batch/KGenericBatchMgr.class.php(37): KGenericScheduler->__construct('/usr/bin/php', '/opt/kaltura/ap...')
#5 {main}
  thrown in /opt/kaltura/app/vendor/ZendFramework/library/Zend/Config/Ini.php on line 150
2016-02-29 21:19:45 [0.000000] [871884091] [1] [BATCH] [KSchedulerConfig->load] NOTICE: loading configuration /opt/kaltura/app/configurations/batch at 1456798710
PHP Fatal error:  Uncaught exception 'Zend_Config_Exception' with message 'Section 'tig03.hiphopservers.com' cannot be found in /opt/kaltura/app/cache//batch/config.ini' in /opt/kaltura/app/vendor/ZendFramework/library/Zend/Config/Ini.php:150
Stack trace:
#0 /opt/kaltura/app/batch/scheduler/KSchedulerConfig.class.php(59): Zend_Config_Ini->__construct('/opt/kaltura/ap...', 'tig03.hiphopser...', true)
#1 /opt/kaltura/app/batch/scheduler/KSchedulerConfig.class.php(42): KSchedulerConfig->load()
#2 /opt/kaltura/app/batch/scheduler/KGenericScheduler.class.php(88): KSchedulerConfig->__construct('/opt/kaltura/ap...')
#3 /opt/kaltura/app/batch/scheduler/KGenericScheduler.class.php(70): KGenericScheduler->loadConfig('/opt/kaltura/ap...')
#4 /opt/kaltura/app/batch/KGenericBatchMgr.class.php(37): KGenericScheduler->__construct('/usr/bin/php', '/opt/kaltura/ap...')
#5 {main}
  thrown in /opt/kaltura/app/vendor/ZendFramework/library/Zend/Config/Ini.php on line 150
2016-02-29 21:20:55 [0.000000] [2047660435] [1] [BATCH] [KSchedulerConfig->load] NOTICE: loading configuration /opt/kaltura/app/configurations/batch at 1456798710
PHP Fatal error:  Uncaught exception 'Zend_Config_Exception' with message 'Section 'tig03.hiphopservers.com' cannot be found in /opt/kaltura/app/cache//batch/config.ini' in /opt/kaltura/app/vendor/ZendFramework/library/Zend/Config/Ini.php:150
Stack trace:
#0 /opt/kaltura/app/batch/scheduler/KSchedulerConfig.class.php(59): Zend_Config_Ini->__construct('/opt/kaltura/ap...', 'tig03.hiphopser...', true)
#1 /opt/kaltura/app/batch/scheduler/KSchedulerConfig.class.php(42): KSchedulerConfig->load()
#2 /opt/kaltura/app/batch/scheduler/KGenericScheduler.class.php(88): KSchedulerConfig->__construct('/opt/kaltura/ap...')
#3 /opt/kaltura/app/batch/scheduler/KGenericScheduler.class.php(70): KGenericScheduler->loadConfig('/opt/kaltura/ap...')
#4 /opt/kaltura/app/batch/KGenericBatchMgr.class.php(37): KGenericScheduler->__construct('/usr/bin/php', '/opt/kaltura/ap...')
#5 {main}
  thrown in /opt/kaltura/app/vendor/ZendFramework/library/Zend/Config/Ini.php on line 150
2016-02-29 21:22:06 [0.000000] [181443184] [1] [BATCH] [KSchedulerConfig->load] NOTICE: loading configuration /opt/kaltura/app/configurations/batch at 1456798710
PHP Fatal error:  Uncaught exception 'Zend_Config_Exception' with message 'Section 'tig03.hiphopservers.com' cannot be found in /opt/kaltura/app/cache//batch/config.ini' in /opt/kaltura/app/vendor/ZendFramework/library/Zend/Config/Ini.php:150
Stack trace:
#0 /opt/kaltura/app/batch/scheduler/KSchedulerConfig.class.php(59): Zend_Config_Ini->__construct('/opt/kaltura/ap...', 'tig03.hiphopser...', true)
#1 /opt/kaltura/app/batch/scheduler/KSchedulerConfig.class.php(42): KSchedulerConfig->load()
#2 /opt/kaltura/app/batch/scheduler/KGenericScheduler.class.php(88): KSchedulerConfig->__construct('/opt/kaltura/ap...')
#3 /opt/kaltura/app/batch/scheduler/KGenericScheduler.class.php(70): KGenericScheduler->loadConfig('/opt/kaltura/ap...')
#4 /opt/kaltura/app/batch/KGenericBatchMgr.class.php(37): KGenericScheduler->__construct('/usr/bin/php', '/opt/kaltura/ap...')
#5 {main}
  thrown in /opt/kaltura/app/vendor/ZendFramework/library/Zend/Config/Ini.php on line 150
2016-02-29 21:23:16 [0.000000] [1516562702] [1] [BATCH] [KSchedulerConfig->load] NOTICE: loading configuration /opt/kaltura/app/configurations/batch at 1456798710
PHP Fatal error:  Uncaught exception 'Zend_Config_Exception' with message 'Section 'tig03.hiphopservers.com' cannot be found in /opt/kaltura/app/cache//batch/config.ini' in /opt/kaltura/app/vendor/ZendFramework/library/Zend/Config/Ini.php:150
Stack trace:
#0 /opt/kaltura/app/batch/scheduler/KSchedulerConfig.class.php(59): Zend_Config_Ini->__construct('/opt/kaltura/ap...', 'tig03.hiphopser...', true)
#1 /opt/kaltura/app/batch/scheduler/KSchedulerConfig.class.php(42): KSchedulerConfig->load()
#2 /opt/kaltura/app/batch/scheduler/KGenericScheduler.class.php(88): KSchedulerConfig->__construct('/opt/kaltura/ap...')
#3 /opt/kaltura/app/batch/scheduler/KGenericScheduler.class.php(70): KGenericScheduler->loadConfig('/opt/kaltura/ap...')
#4 /opt/kaltura/app/batch/KGenericBatchMgr.class.php(37): KGenericScheduler->__construct('/usr/bin/php', '/opt/kaltura/ap...')
#5 {main}
  thrown in /opt/kaltura/app/vendor/ZendFramework/library/Zend/Config/Ini.php on line 150
2016-02-29 21:24:26 [0.000000] [869626259] [1] [BATCH] [KSchedulerConfig->load] NOTICE: loading configuration /opt/kaltura/app/configurations/batch at 1456798710
PHP Fatal error:  Uncaught exception 'Zend_Config_Exception' with message 'Section 'tig03.hiphopservers.com' cannot be found in /opt/kaltura/app/cache//batch/config.ini' in /opt/kaltura/app/vendor/ZendFramework/library/Zend/Config/Ini.php:150
Stack trace:
#0 /opt/kaltura/app/batch/scheduler/KSchedulerConfig.class.php(59): Zend_Config_Ini->__construct('/opt/kaltura/ap...', 'tig03.hiphopser...', true)
#1 /opt/kaltura/app/batch/scheduler/KSchedulerConfig.class.php(42): KSchedulerConfig->load()
#2 /opt/kaltura/app/batch/scheduler/KGenericScheduler.class.php(88): KSchedulerConfig->__construct('/opt/kaltura/ap...')
#3 /opt/kaltura/app/batch/scheduler/KGenericScheduler.class.php(70): KGenericScheduler->loadConfig('/opt/kaltura/ap...')
#4 /opt/kaltura/app/batch/KGenericBatchMgr.class.php(37): KGenericScheduler->__construct('/usr/bin/php', '/opt/kaltura/ap...')
#5 {main}
  thrown in /opt/kaltura/app/vendor/ZendFramework/library/Zend/Config/Ini.php on line 150
2016-02-29 21:25:37 [0.000000] [622121760] [1] [BATCH] [KSchedulerConfig->load] NOTICE: loading configuration /opt/kaltura/app/configurations/batch at 1456798710
PHP Fatal error:  Uncaught exception 'Zend_Config_Exception' with message 'Section 'tig03.hiphopservers.com' cannot be found in /opt/kaltura/app/cache//batch/config.ini' in /opt/kaltura/app/vendor/ZendFramework/library/Zend/Config/Ini.php:150
Stack trace:
#0 /opt/kaltura/app/batch/scheduler/KSchedulerConfig.class.php(59): Zend_Config_Ini->__construct('/opt/kaltura/ap...', 'tig03.hiphopser...', true)
#1 /opt/kaltura/app/batch/scheduler/KSchedulerConfig.class.php(42): KSchedulerConfig->load()
#2 /opt/kaltura/app/batch/scheduler/KGenericScheduler.class.php(88): KSchedulerConfig->__construct('/opt/kaltura/ap...')
#3 /opt/kaltura/app/batch/scheduler/KGenericScheduler.class.php(70): KGenericScheduler->loadConfig('/opt/kaltura/ap...')
#4 /opt/kaltura/app/batch/KGenericBatchMgr.class.php(37): KGenericScheduler->__construct('/usr/bin/php', '/opt/kaltura/ap...')
#5 {main}
  thrown in /opt/kaltura/app/vendor/ZendFramework/library/Zend/Config/Ini.php on line 150

Please advise the best action to resolve this issue.