Is the machine hostname really tig03.hiphopservers.com? if so, is tig03.hiphopservers.com resolvable in the server?
Also, if yes, make sure the configuration in /opt/kaltura/app/configurations/batch/batch.ini is correct and has:
[tig03.hiphopservers.com : mainTemplate]
Then try:
# find /opt/kaltura/app/cache/ -type f -exec rm {} \;
# /etc/init.d/kaltura-batch restart
and recheck the log.