Hi Support,
I have upgraded my Kaltura 10.X installation running on CentOS 6 to 11.8 using the method specified on github without any issue. All my videos are working well but new videos are not being encoded. They stay for long time in converting status and then generate an error.
I also did a fresh install of CentOS 7 on new server and installed new Kaltura 11.8 by following the exact commands on github. The new install works well and I can upload & convert videos.
However, if I drop all mysql tables in new install and import mysql tables from old server along with copying of /opt/kaltura/web folder, all my videos work well but new videos are not encoded.
The monitor screen shows the following:
Any support will be greatly appreciated.
Regards,
Talha