Hello all

As suggested by Jess I post here the same question posted on Github and still not solved. https://github.com/kaltura/platform-install-packages/issues/523

Server is Centos 6.3, 16 GB ram.

After yum update from of Kaltura ce 10.10 to 11.8 the batch script execution is failing and no new media is processed.

/etc/init.d/kaltura-batch status
Service Batch Manager isn't running [ FAILED ]

I looks like no PID lock file is created.

[root@videohost ~]# /etc/init.d/kaltura-batch restart
Stopping Batch Manager....
Killing Batch Manager with PID and related workers [ OK ]
Starting Batch Manager....
Batch Manager started with PID [ OK ]
[root@videohost ~]# ls -la /opt/kaltura/log/batch/batch.pid
ls: cannot access /opt/kaltura/log/batch/batch.pid: No such file or directory

If I restart kaltura-batch from monit it fail and a bunch of defunct processes appear at ps -aux

kaltura 22109 0.0 0.0 0 0 ? Z 21:44 0:00 [sh]
kaltura 22121 0.0 0.0 0 0 ? Z 21:44 0:00 [sh]
kaltura 22123 0.0 0.0 0 0 ? Z 21:44 0:00 [sh]
kaltura 22125 0.0 0.0 0 0 ? Z 21:44 0:00 [sh]
kaltura 22127 0.0 0.0 0 0 ? Z 21:44 0:00 [sh]
kaltura 22129 0.0 0.0 0 0 ? Z 21:44 0:00 [sh]
kaltura 22131 0.0 0.0 0 0 ? Z 21:44 0:00 [sh]
kaltura 22133 0.0 0.0 0 0 ? Z 21:44 0:00 [sh]
kaltura 22135 0.0 0.0 0 0 ? Z 21:44 0:00 [sh]
kaltura 22137 0.0 0.0 0 0 ? Z 21:44 0:00 [sh]

and so on, about 20 defunct processes

Below the last lines of /opt/kaltura/log/kaltura_batch.log

tail kaltura_batch.log

2016-02-17 14:52:36 [0.000000] [641611149] [1] [BATCH]
[KSchedulerConfig->load] NOTICE: loading configuration
/opt/kaltura/app/configurations/batch at 1453830755

PHP Fatal error: Uncaught exception 'Zend_Config_Exception' with
message 'Section 'videohost.netv.it' cannot be found in
/opt/kaltura/app/cache//batch/config.ini' in
/opt/kaltura/app/vendor/ZendFramework/library/Zend/Config/Ini.php:150

Stack trace:

0 /opt/kaltura/app/batch/scheduler/KSchedulerConfig.class.php(59):

Zend_Config_Ini->__construct('/opt/kaltura/ap...',
'videohost.netv....', true)

1 /opt/kaltura/app/batch/scheduler/KSchedulerConfig.class.php(42): KSchedulerConfig->load()

2 /opt/kaltura/app/batch/scheduler/KGenericScheduler.class.php(88): KSchedulerConfig->__construct('/opt/kaltura/ap...')

3 /opt/kaltura/app/batch/scheduler/KGenericScheduler.class.php(70): KGenericScheduler->loadConfig('/opt/kaltura/ap...')

4 /opt/kaltura/app/batch/KGenericBatchMgr.class.php(37): KGenericScheduler->__construct('/usr/bin/php', '/opt/kaltura/ap...')

5 {main}

thrown in /opt/kaltura/app/vendor/ZendFramework/library/Zend/Config/Ini.php on line 150

The hostname is resolvable and correct.

there are no difference between
/opt/kaltura/app/cache//batch/config.ini and
/opt/kaltura/app/configurations/batch/batch.ini

they are identical, and hostname at

/app/configurations/batch/batch.ini:

[.* : mainTemplate]

is correct

I tried to clear cache with:

find /opt/kaltura/app/cache -type f -exec rm {} \;

and restart the daemon but no difference.

Sanity test return all ok until partner ID

[Check memcached daemon is started by Monit] [PASSED, RC: 0] - [52.919132422]

[check daemon memcached init status] [PASSED, RC: 0] - [.003007207]

[kaltura-html5lib ver in KMC config.ini] [PASSED, RC: 0] - [.056952055]

[kaltura-kdp3 ver in KDP3 config.ini] [PASSED, RC: 0] - [.010422104]

[kaltura-kmc ver in KMC config.ini] [PASSED, RC: 0] - [.014156152]

[Get KMC SWFs] [PASSED, RC: 0] - [.120932115]

[check_testme_page] [FAILED, RC: 1] - [.032193084]

[check_kmc_index_page] [PASSED, RC: 0] - [.013382364]

[check_admin_console_index_page] [PASSED, RC: 0] - [.120580998]

[check_studio_index_page] [PASSED, RC: 0] - [.016036960]

[check_clipapp_index_page] [PASSED, RC: 0] - [.371713134]

[Create Partner] [FAILED, RC: 255] - [.070936344]

Partner creation failed. I will skip all tests that require it.

[Red5 file upload] [FAILED, RC: 2] - [.416108913]

Any help to solve this issue? Everything was working fine before the update and all post install script were ok with no error after upgrade.

Many thanks
ifprojects