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Access denied when clicking on My media in Moodle KAF
Hi again Jess! Thx for swift answer. I have turned it to customer support but in vain so far. Actually, there could be an error in the guide regarding the steps to make only Teachers able to see "My...
View ArticleUnplugging a USB mic during a CaptureSpace recording
While documenting the CaptureSpace setup for our instructors, I tried testing what would happen if a USB microphone were unplugged from a computer during a recording. The behavior appears to differ...
View ArticleKaltura Update to 11.17 - Fails - Can No Longer Upload
I ended up upgrading later to 12.0 instead. I ran into similar issues, but jess gave me a hand in this thread: https://forum.kaltura.org/t/updating-11-13-to-12-0-help/5352 I seem to recall that there...
View ArticleInsert into post always inactive
I have fresh installation for WP 4.6.1 and Kaltura Community Edition 12.4.0 with Kaltura All-in-One Video Plugin for WordPress 2.7Everything seems to work fine i can browse uploaded video and upload...
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Kaltura Update to 11.17 - Fails - Can No Longer Upload
For the benefit of other people hitting this post, resolved here: forum.kaltura.org I am not able to upload videos after upgrade to v12... Hello, Now there is an issue with writing to the cache,...
View ArticleUnplugging a USB mic during a CaptureSpace recording
Hi Desmond! We haven't seen a similar issue with other clients. Would you mind opening a ticket with our support team so we can collect additional info and help troubleshoot the issue? Thanks for...
View ArticleInternal database error while uploading content
Hi, Thank you for the update. I have reviewed the Kaltura and Apache and LFD log in my server and found below errors: File does not exist: /opt/kaltura/app/start/images/passed_step.png, referer:...
View ArticleAccount Templates
Hello,Is there any way to create new user/account ( like kaltura 20, 50 , etc ) templates that include storage and bandwidth limitation ? Regards,Jacob R
View ArticleInternal database error while uploading content
Hello, The LFD.log is not really relevant for this.In your output, I do not see anything relevant to the loginByLoginId request.. Again, in the shell, I suggest you run:# source /etc/kaltura*bash.sh#...
View ArticleAccount Templates
Hi @razvan_iacob, These are defined here:/opt/kaltura/app/alpha/apps/kaltura/config/partnerPackages.xml And used here:/opt/kaltura/app/alpha/apps/kaltura/lib/model/PartnerPackages.class.php Where...
View ArticleInsert into post buttom always inactive
Hello, I would start by opening your browser's dev tools and looking under both the "Console" and the "Network" tabs while making the requests in the WP I/F.In parallel, on the Kaltura server, run...
View ArticleProblems installing Kaltura CE on ubuntu 14.x
Your answer file has: PROTOCOL="https" Should be: PROTOCOL="http" Also, when pasting code or configs which contain '#' chars, please use "`" before and after these lines. This forum supports markdown...
View ArticleInsert into post buttom always inactive
Thank you for replykaltlog shows nothing and Browser dev tools showsUncaught SyntaxError: Unexpected end of JSON input at JSON.parse () at _checkHoveringControls...
View ArticleInsert into post buttom always inactive
SorryWordPress 4.6.1 running Twenty Sixteen theme.
View ArticleInsert into post buttom always inactive
Hi @nabil_naim1, Seem the problem starts here: Uncaught SyntaxError: Unexpected end of JSON input The JSON in question is the player's config file. Is this player functional outside of WP?
View ArticleInsert into post buttom always inactive
Yes this error shows in Kaltura All-in-One Video Plugin for WordPress
View ArticleInsert into post buttom always inactive
I understand, I am asking if the player is functioning correctly from outside of WP.
View ArticleInsert into post buttom always inactive
yes and I can play the video as well from All-in-One Video Plugin for WordPress, the problem i can't insert it in post
View ArticleAccess denied when clicking on My media in Moodle KAF
Hi @Frostflake, I did some checking and I understand this is being handled via the support ticket you opened. You should be hearing back from our support department shortly.
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