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Cannot get mediaProxy.entry.categories on player API
Hi I am having a very strange problem. Since we setup a DropFolder and ingested some video entries, we are no able to use the mediaProxy.entry.categories attribute. It only happens for a specific...
View ArticleInstall SSL on existing kaltura setup cause application error
Hello @jess, Thanks for your valuable help! But sorry to say that I did not find any such entry admin.ini and batch.ini Also I am using the following ’ Community Edition v6.0.0 dev’ Kaltura version //...
View ArticleCannot get mediaProxy.entry.categories on player API
Hi Felipe, My first guess is that you have content entitlement enabled for this partner. What does: mysql> select * from category_entry where entry_id='0_4jeh0s9v'; return? If indeed, content...
View ArticleInstall SSL on existing kaltura setup cause application error
Hi @yatender_kumar CE 6 is very old [current stable version is 13.7.0] and is no longer officially supported. You can try adding these directives anyhow but I am not sure they were supported at the...
View ArticleUpgrade Kaltura CE to 13.0
Hi @ArneWeise, The easiest way would be to deploy a clean CE of the same version you currently have and then once done: Copy /opt/kaltura/web/content from the old deployment to the new one [be sure to...
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Import from web
Hello, I am trying to use the import from web feature and getting the following error. Can you please advise? thank you
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Cannot get mediaProxy.entry.categories on player API
Hi Jess, This is what I get from the query: jess: select * from category_entry where entry_id=‘0_4jeh0s9v’...
View ArticleCannot get mediaProxy.entry.categories on player API
Hi Jess I have just found this snippet within the customdata in table partner s:11:"entitlement";a:1:{s:29:"defaultEntitlementEnforcement";b:0;} Does this mean that the partner has entitlements...
View ArticleCannot get mediaProxy.entry.categories on player API
Hi @felipe.borrero, If passing “disableentitlement” as privileges when generating a Kaltura session [KS] and then using that KS when making the request does not return the categories then it’s not an...
View ArticleImport from web
Hi @OCX, The issue is fixed in 13.8.0 which will become the new stable version on Dec 3rd. That said, I’m not sure this function is what you need because it’s name is a bit misleading. What this...
View ArticleImport from web
Thank you for your reply Jess, you actually read my mind. What we are actually doing is streaming using wowza, recording on the local server and now want to do some video management using kaltura. So...
View ArticleImport from web
Hi @OCX, Using this method, the system will fetch the remote file, ingest it to the system as the source for the entry and then go on to convert it to the various flavours just as it would when...
View ArticleBatch Jobs Not Working and Admin Console returning Error -1
Hello, since I tried to upload files with a CSV file I started to have multiples issues on KMC and the Admin Console. Now I’m not able to perform any batch operation including batch actions from KMC...
View ArticleBatch Jobs Not Working and Admin Console returning Error -1
Hi @juanpanie, Let’s start with the space issue. Are you really out of space? what’s the output for: # df -h ? If so, obviously, this needs to be fixed:) Next, in regards to Admin Console, this can...
View ArticleImport from web
Interesting, mainly we are using jwplayer to serve the content. In the scenario you just described we can then serve the livestreams via kaltura player which supports HLS (android/ios) and can...
View ArticleSanity Check Failed
Hello, I am facing also a sanity check problem on a new kaltura debian 8 installation here are the logs when running the sanitycheck script: ./kaltura-sanity.sh [Space on /opt/kaltura] [PASSED, RC: 0]...
View ArticleSanity Check Failed
Solved the above error by modifying /etc/monit/monit.conf and restarting. Now my sanity check script fails differently: https://pastebin.com/afzgtt2X
View ArticleSanity Check Failed
Hi @OCX, In regards to “Cannot connect to the monit daemon. Did you start it with http support?”, it’s important to note that this is not imperative for Kaltura CE to work. Enabling http support will...
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