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Issue after upgrading.. no content, no categories

Hi jess, I Have been checking the api flow for a list action over base entry objects… I have record in a file the log of two actions. One return 402 results and the other 0 results. Comparing the log…...

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Issue after upgrading.. no content, no categories

Hi Jess I Think I have found the solution to my problem… The problem was to use the .ans file in the upgrade proccess. Beacuse of that I have earned from the previuos version the configuration of the...

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Dpkg: error processing package kaltura-db (--configure):

Hi experts These issue is not still solved. I have foolow the instructions but i am stuck i the same step. After making the curl step in my front NODE which returns a 200 OK. I am trying to install...

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liveStreaming API

Hi jess, my contact responsible for the customers ‘on-premise’ setup setup a livestream entry and provided me a rtmp link of the form...

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kaltura-sphinx searchd is crashing with a error 11 (segmentation fault)

While troubleshooting an issue with the boot-up of kaltura, we noted the service start-up that kaltura-sphinx searchd is crashing with a error 11 (segmentation fault) during the last index phase....

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kaltura-sphinx searchd is crashing with a error 11 (segmentation fault)

Hi @astrava. Sphinx 2.0.4 is very old. What version of the Kaltura Server are you running? I recommend that you upgrade to the latest stable Kaltura Server version [13.14.0] which includes Sphinx...

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liveStreaming API

Hi @hglanzer. Like I said in my previous reply: Since the OnPrem ENVs are managed by our professional services team, please have your customer contact our support team for further checking. Thanks,

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Dpkg: error processing package kaltura-db (--configure):

Hi @jlotito, According to your output, /var/lib/dpkg/info/kaltura-db.postinst exited with RC 7, this only happens if: check_mysql_settings() [defined in /opt/kaltura/bin/kaltura-functions.rc] did not...

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360 video support in Browser App is not working

I have the same issue - I am tryin gto enable 360 plug in but can’t find it anywhere to enable it. We just uploaded 360 and would like to test it before upload about 150 files of 360 of each room....

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kaltura-sphinx searchd is crashing with a error 11 (segmentation fault)

Hi Jess, Thank you for reply. Before we are going to upgrade we need to fix the Sphinx index issue. Any advice and suggestions will be greatly appreciated. Thanks Dmitri

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Kaltura CE 13.15.0 released

Hello all, The latest version is now available. kaltura-base (13.15.0) changelog: PLAT-8685: Get thumb file only if exists (https://github.com/kaltura/server/pull/6849) Fix first time input for field...

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Search Engine Optimization data via API

Hi, How we can include the “Search Engine Optimization data” info when we call the player via API? There are some flashvar variable that forces to include in the html this info? Lluís

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kaltura-sphinx searchd is crashing with a error 11 (segmentation fault)

Hi @astrava, There is a guide for upgrading from pre-RPM versions of CE here: GitHub kaltura/platform-install-packages platform-install-packages - Official deployment packages to install the Kaltura...

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uploadToken expiry for pause-resume chunked upload

Hi @Grimil, The upload process should conclude no later than 24 hours from the time the first fragment arrived. After 24 hours, orphan fragments will be deleted from storage. Thanks,

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Unable to start nginx after install in AWS EC2

Hi I am very new to Kaltura. Installed Kaltura CE 13.14.0 in AWS Instance. Not been able to start nginx – Unit kaltura-nginx.service has begun starting up. Mar 12 17:49:13 nginx[28484]: nginx: the...

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Unable to start nginx after install in AWS EC2

Checked System memory and it looks fine.

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Unable to start nginx after install in AWS EC2

Hi @somiran, What’s the output for: # free -m # ipcs -lm and: # ulimit -a ?

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Unable to start nginx after install in AWS EC2

jess: free -m [root log]# free -m total used free shared buff/cache available Mem: 990 322 257 108 411 392 Swap: 0 0 0 [root log]# ipcs -lm ------ Shared Memory Limits -------- max number of segments...

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Kaltura-sphinx searchd is crashing with a error 11 (segmentation fault)

Hi Jess, We have two servers. The incident is on the server with following versions: sphinx 2.2.1-id64-dev (r4097) kaltura v 9. 18 (2014) Any suggestions will be greatly appreciated. I appreciate your...

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After Install KMC login shows links and they never works :)

Hi I am new to Kaltura. Installed it in AWS EC2. Version 13.14.0. Was unable to install nginx. However, when logged in KMC it gives some links but they never works. I was looking for Server logs. And...

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