Issue after upgrading.. no content, no categories
Hi jess, I Have been checking the api flow for a list action over base entry objects… I have record in a file the log of two actions. One return 402 results and the other 0 results. Comparing the log…...
View ArticleIssue after upgrading.. no content, no categories
Hi Jess I Think I have found the solution to my problem… The problem was to use the .ans file in the upgrade proccess. Beacuse of that I have earned from the previuos version the configuration of the...
View ArticleDpkg: error processing package kaltura-db (--configure):
Hi experts These issue is not still solved. I have foolow the instructions but i am stuck i the same step. After making the curl step in my front NODE which returns a 200 OK. I am trying to install...
View ArticleliveStreaming API
Hi jess, my contact responsible for the customers ‘on-premise’ setup setup a livestream entry and provided me a rtmp link of the form...
View Articlekaltura-sphinx searchd is crashing with a error 11 (segmentation fault)
While troubleshooting an issue with the boot-up of kaltura, we noted the service start-up that kaltura-sphinx searchd is crashing with a error 11 (segmentation fault) during the last index phase....
View Articlekaltura-sphinx searchd is crashing with a error 11 (segmentation fault)
Hi @astrava. Sphinx 2.0.4 is very old. What version of the Kaltura Server are you running? I recommend that you upgrade to the latest stable Kaltura Server version [13.14.0] which includes Sphinx...
View ArticleliveStreaming API
Hi @hglanzer. Like I said in my previous reply: Since the OnPrem ENVs are managed by our professional services team, please have your customer contact our support team for further checking. Thanks,
View ArticleDpkg: error processing package kaltura-db (--configure):
Hi @jlotito, According to your output, /var/lib/dpkg/info/kaltura-db.postinst exited with RC 7, this only happens if: check_mysql_settings() [defined in /opt/kaltura/bin/kaltura-functions.rc] did not...
View Article360 video support in Browser App is not working
I have the same issue - I am tryin gto enable 360 plug in but can’t find it anywhere to enable it. We just uploaded 360 and would like to test it before upload about 150 files of 360 of each room....
View Articlekaltura-sphinx searchd is crashing with a error 11 (segmentation fault)
Hi Jess, Thank you for reply. Before we are going to upgrade we need to fix the Sphinx index issue. Any advice and suggestions will be greatly appreciated. Thanks Dmitri
View ArticleKaltura CE 13.15.0 released
Hello all, The latest version is now available. kaltura-base (13.15.0) changelog: PLAT-8685: Get thumb file only if exists (https://github.com/kaltura/server/pull/6849) Fix first time input for field...
View ArticleSearch Engine Optimization data via API
Hi, How we can include the “Search Engine Optimization data” info when we call the player via API? There are some flashvar variable that forces to include in the html this info? Lluís
View Articlekaltura-sphinx searchd is crashing with a error 11 (segmentation fault)
Hi @astrava, There is a guide for upgrading from pre-RPM versions of CE here: GitHub kaltura/platform-install-packages platform-install-packages - Official deployment packages to install the Kaltura...
View ArticleuploadToken expiry for pause-resume chunked upload
Hi @Grimil, The upload process should conclude no later than 24 hours from the time the first fragment arrived. After 24 hours, orphan fragments will be deleted from storage. Thanks,
View ArticleUnable to start nginx after install in AWS EC2
Hi I am very new to Kaltura. Installed Kaltura CE 13.14.0 in AWS Instance. Not been able to start nginx – Unit kaltura-nginx.service has begun starting up. Mar 12 17:49:13 nginx[28484]: nginx: the...
View ArticleUnable to start nginx after install in AWS EC2
Checked System memory and it looks fine.
View ArticleUnable to start nginx after install in AWS EC2
Hi @somiran, What’s the output for: # free -m # ipcs -lm and: # ulimit -a ?
View ArticleUnable to start nginx after install in AWS EC2
jess: free -m [root log]# free -m total used free shared buff/cache available Mem: 990 322 257 108 411 392 Swap: 0 0 0 [root log]# ipcs -lm ------ Shared Memory Limits -------- max number of segments...
View ArticleKaltura-sphinx searchd is crashing with a error 11 (segmentation fault)
Hi Jess, We have two servers. The incident is on the server with following versions: sphinx 2.2.1-id64-dev (r4097) kaltura v 9. 18 (2014) Any suggestions will be greatly appreciated. I appreciate your...
View ArticleAfter Install KMC login shows links and they never works :)
Hi I am new to Kaltura. Installed it in AWS EC2. Version 13.14.0. Was unable to install nginx. However, when logged in KMC it gives some links but they never works. I was looking for Server logs. And...
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