File conversion does not work in 11.8.0 Kaltura
Our CI system did not have any issues with batch jobs, if it had, the version would have not been declared stable.I am now installing a new machine from scratch with 11.8.0 just to make certain and...
View ArticleFile conversion does not work in 11.8.0 Kaltura
thanks jess. As usual, your support is really appreciated.
View ArticleKaltura/Drupal Integration- Importing videos with slides and chapters
Hi Jess! I apologise. I mispoke (or miswrote might be better) Indeed, I don't import into the KMC. Once they're uploaded to the MediaSpace, they appear in the KMC too. I guess I don't quite understand...
View ArticleKaltura/Drupal Integration- Importing videos with slides and chapters
Hello, Like I said, the data for all these systems is pulled from the same source. I imagine your issue stems from the player you use. In order to display slides, a player with that plugin must be...
View ArticleKaltura/Drupal Integration- Importing videos with slides and chapters
Hi Jess, Thanks for the quick response. By checking the embed code in the player in MediaSpace I have discovered the uiconf ID of the player that shows the slides. I've looked for it in KMC, and have...
View ArticleKaltura/Drupal Integration- Importing videos with slides and chapters
HI Bea, In the KMC preview, when using the relevant player, does it show the slides?
View ArticleFile conversion does not work in 11.8.0 Kaltura
Hi AML, I just installed a fresh instance of 11.8.0 and had no issues at all.I suggest you start by checking whether your batch daemon is running with:# /etc/init.d/kaltura-batch statusit is probably...
View ArticleKaltura/Drupal Integration- Importing videos with slides and chapters
Hi Jess, By relevant player you mean the same player that I mentioned shows the slides in the MediaSpace? Then no, it doesn't show them. I checked the uiconf ID. It is now the same for video in KMC...
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File conversion does not work in 11.8.0 Kaltura
I will re-install in my VM a Kaltura 11.8.0 and I follow your suggestions. Many thanks Jess!
View ArticleKaltura/Drupal Integration- Importing videos with slides and chapters
Hello Bea, At this point, seeing how you are a paying customer [I am deducing this by the fact you have MediaSpace]. I suggest you contact our support team so they further look into it for you.If you...
View ArticlePlayer just spins in iOS 9.1
Has anyone resolved this? We have the same issue, and we are not on Kaltura 11.8 with player version 2.40. The loader just spins when i try to open video on iphone or ipad. The ipad allows me to...
View ArticlePlayer just spins in iOS 9.1
I just noticed that if i trim the video to 10 seconds, it starts to work. Any idea why?
View ArticlePlayer just spins in iOS 9.1
I have the same problem with 11.7.0 bit it seems related with remote storage and the hosts settings. Anyway I solved using this workaround, confuring the video player with this...
View ArticlePlayer just spins in iOS 9.1
Thanks AML! It does work with Kaltura.UseAppleAdaptive=false, but the video buffers a lot. Is that an indication that the server is too slow? The video loads fine on desktops.
View ArticlePlayer just spins in iOS 9.1
I'm not sure but it could depends from flavor bitrate.Try using a flavor with lower bitrate. Maybe you can find some flashvars to say to player which flavor to play.Check the flashvars on...
View ArticleProblem with my Account
Hello friends, i already login to Hotmail Account via Microsoft 10 (OS). But i have problem to post comment in Kaltura community. Please is that any problem with Hotmail account or my Kaltura...
View ArticleSorry clip not found issue for a specific user
Thanks for your response. There are no in-progress batch process running. I had checked it in the admin console. Also, I went through the logs and found the following occasion log as listed below: PHP...
View ArticleSorry clip not found issue for a specific user
On checking the browser console and network tab i see that there is an internal server error in the file mwembedloader.php Thanks for your info on the current version. Before i update the version,...
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Player just spins in iOS 9.1
amletoguerra: Kaltura.UseAppleAdaptive=false What was the syntax you used to add that variable to the configuration and around what line did you add it or between what lines of the configuration file...
View ArticleData migration between two servers on which kaltura is installed
Hi Jess, Not showing any result. I will paste the code which i am trying to use. What all things should i check on my server to make this script run successfully. It gives me the text available in...
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