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Default Template questions

Is it possible to add or change default the "Template Partner ID" when setting up new publishers? I imagine I can just configure that account as necessary and keep using, but what if I needed multiple...

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Playing Add than video in iOS

I need to play adds (if any) first and than video should play. Currently a thumbnail of video is shown and than after 1-2 seconds add is played. Please suggest me on this. I am integrating on iOS...

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Is a video is viewed completely than replay does not work ios

While watching a video completely without moving forward, once the video is completed, a replay icon is displayed at bottom and a play icon on the top of the video screen. Now tapping on this video...

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Change player in KMC

Hi I want to change the preview player in the metadata tab to be html5 or just a new playerwhich I will create. where can I do that?

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Default Template questions

When creating a partner using the API, you can do thay, like so: $config = new KalturaConfiguration(); $config->serviceUrl = ''; $client = new KalturaClient($config); $name=strip_tags($first_name ....

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Videos not playing

Hello, In the shell on the server, run:# . /etc/profile.d/kaltura*base.sh# kaltlog Then make the request and look at the log to find the error.In parallel, also open the dev tools in your browser and...

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Videos not playing

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Playing Add than video in iOS

Hi @shubhendu_shukla, You can use the following doc:https://vpaas.kaltura.com/documentation/05_Mobile-Video-Player-SDKs/Ads-iOS.html It will help you to configure ads. Best, Eliza

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Is a video is viewed completely than replay does not work ios

Hey @shubhendu_shukla, I can't reproduce it on my side maybe you can attach a demo? Thanks, Eliza

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Universal studio not visible

Hi! I get this on Fiddler when I try to use the "universal studio" and its not visible or not load, just a blank screen below the menu. HTTP/1.1 404 Not FoundDate: Thu, 16 Jun 2016 23:58:17 GMTServer:...

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Universal studio not visible

I'm using CE 11.16 fresh install.

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Overlay ads are not displaying on swf video player and are displaying on...

Hi,I have created a video player and enable VAST feature.Then created a cuepoint overlay ad (VAST) for a video. The overlay ad is getting displayed on html5 video player properly but the same thing...

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Setting default values for custom metadata?

I use custom metadata,but I have not found a solution in KMC/Kadmin to have a default value in custom metadata. I fill/filled the metadata via API.

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Problems Upgrading To 11.14.0 from 10.4.0-1

Any advice regarding this issue? I never heard back. Thank you for your time.

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Kaltura Analytics: Geographic Distribution does not show the real regions

I have a problem with my self hosted Kaltura 11.7 installation. The analytics seems works fine except the Geographic Distribution that shows only one region named "ZZ"....

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Kaltura Cluster Batch Issues

Hello,In my cluster installation the batch server keeps giving me this error and does not convert any files. PHP Notice: Use of undefined constant DEBUG_BACKTRACE_IGNORE_ARGS - assumed...

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Retrieve comments

Hello, I have the same problem with the kaltura iOS library. When I am trying to retrieve the comments, which are associated with a video, the userId is always nil for users created in application...

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Analytics data not showing/visible

Hello Jess, We also are having issues:1 - imbedded video2 - views DO NOT increase when we play the video 3 - To make things more confusing we did run the scripts from URL rm /opt/kaltura/dwh/logs/*...

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Change player in KMC

You can't use an HTML5 player, because you can't load (complicated) HTML inside flash.Assuming you want to change the player for the entire installation (you can't change it for a specific partner),...

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Update Media Entry plays

Hi all, I'm trying to update "plays" field of a media Entry but while the code runs without any problems/exceptions the value of the entry stays the same. The code i'm using is below : try { String ks...

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