Hello @jess
The status is download failed. At this point it the process is as follows:
- Uploading
- Processing
- Downloading
- Downloading Failed
The information previously posted was in 'kaltlog' after I tried to ingest two media files one small and the second a large file. Now, if I take say a 6 mb via and manually upload it form the the new publisher KMC I created iit processes and transcodes the file without an issue and the file status eventually becomes 'ready'. After it is ready there is no playback issue. This is one of the same sample files I am trying to ingest via the drop folder.
At this point I have cleared the logs for this installation dropped all databases and rerun the installation from scratch. and I will track the errors with 'kaltlog' to a file while I go through each process. Then open the individutal logs to find errors.
What was the grep command to scan each individual log for errors related to this issue? I will paste the results minus any passwords and private information.