Apache conf files
Just curious... In an https install, where I set the interface preference to 0, ports to 443, protocol to https - should I have just the zzzkaltura.ssl.conf alias in /etc/httpd/conf.d or should I also...
View ArticleApache conf files
Hello, The install puts either HTTPs config, in the form of zzzkaltura.ssl.conf which points to /opt/kaltura/app/configurations/apache/kaltura.ssl.conf or none SSL config:# ll...
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HTML5 player error on webkit (apple)
Using the Kaltura HTML5 Library v2.41 player in a web browser based on webkit(every apple product) some times the player doesn't load and the spinner keeps loading something. The error is clearly...
View ArticleConverting process never ending & internal error on dashboard
Hello @jess The status is download failed. At this point it the process is as follows: Uploading Processing Downloading Downloading Failed The information previously posted was in 'kaltlog' after I...
View ArticleConverting process never ending & internal error on dashboard
Hi @hiphopservers Use:# kaltlog kaltlog is aliased to `tail -f /opt/kaltura/log/*.log /opt/kaltura/log/batch/*.log | grep -A 1 -B 1 --color "ERR:\|PHP\|trace\|CRIT\|[error]"' Then drill down in each...
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About the Analytics, The plays and views of entry never change!
I tried to run this command and got the following errors. jess: # drop-dwh-data.sh ERROR 2005 (HY000): Unknown MySQL server host '-N' (1) ERROR 2005 (HY000): Unknown MySQL server host '-N' (1) ERROR...
View ArticleHTML5 player error on webkit (apple)
Maybe you can solve reading this: forum.kaltura.org Player just spins in iOS 9.1 Wondering if anyone out there has run into an issue with Kaltura CE 10.11.0 where video wont play on iOS (in browsers...
View ArticleUnable to access Kaltura Admin console
Hi,there is no lines starting with #(hash) [root@media ~]# cat /etc/php.ini |grep ^#[root@media ~]#
View ArticleUnable to access Kaltura Admin console
Hi, I reinstalled my OS and installed kaltura freshly, While running /opt/kaltura/bin/kaltura-config-all.sh I am getting error "ERROR: we failed on something else.." Please help. Output of...
View ArticleConverting process never ending & internal error on dashboard
@jess Oddly, I reinstalled the host and got all the same errors on both types of uploads to the host from KMC uploading and drop folder attempts. I got frustrated and took a break. Cleared all the...
View ArticleConverting process never ending & internal error on dashboard
@jess I have an update. Okay, so after figuring the issue I am having is related to the issue with connecting to the fTP working properly. I was able to determine that I can import using 'Local' drop...
View ArticleUnable to access Kaltura Admin console
What does /opt/kaltura/log/insertContent.log contain?This is usually because you provided a none resolvable service URL...
View ArticleConverting process never ending & internal error on dashboard
Hi, These jobs are run by the batch daemon which indeed runs as the user 'kaltura'. So, for local dropfolders, the directory must be readable by the kaltura user. In UNIX, in order to list a directory...
View ArticleConverting process never ending & internal error on dashboard
Well oddly I tried setting the permissions to the local folders and the files are chmod 755 already. However, that did not fix the issue with automatic deletion. Now, I am able to select manual...
View ArticleUnable to access Kaltura Admin console
hi please find the /opt/kaltura/log/insertContent.log contents [root@media ~]# cat /opt/kaltura/log/insertContent.logQueuing action [userRole.add]Queuing action [user.add]Executing multirequestservice...
View ArticleHTML5 player error on webkit (apple)
I' ver read the post they solve the problem with the Kaltura.UseAppleAdaptive=false variable no luck here... regards
View ArticleHTML5 player error on webkit (apple)
using Kaltura.UseAppleAdaptive=false variable you can configure Kaltura player to do not use HLS delivery, so probably an mp4 flavor could be delivered by the player. In this way Kaltura don't use the...
View ArticleHTML5 player error on webkit (apple)
No luck with Kaltura support either, they can't figured it out, the problem seems to be related to the load of the player over the webkit browser engine, in some occasions. Regards
View ArticleConverting process never ending & internal error on dashboard
Hi, Not sure I understand about automatic deletion, where do you want it to be deleted from? what option and where, in the UI, did you check exactly? there are several places that relate to various...
View ArticleConverting process never ending & internal error on dashboard
@jess My issue is that the local dropfolder works can not delete the files automatically after converstion is completed or the file is ingested and the remote FTP dropfolder can not get past the...
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