Jess, the strange thing is i get no relevant error in any of the mentioned logs about my entry or ui_conf id i am using.
And another thing i observed and that i find very strange, the player works in Studio, but not when i select it from the player list nothing happens, and also if i select another player they don't update the player preview, if I refresh the page and go back to content and preview and embedd and select one of the default players, it works i can select the other players, untill I select the new player, once I select it then i cannot select even the old players.
Again no relevant entries in any logs when i select the player.
What I have and in kaltlog and apache logs is just:
(My Studio version is v2.0.8 )
[root@node1 v2.0.8]# tail -f /opt/kaltura/log/kaltura_apache_errors*.log
[Thu Feb 02 03:40:17 2017] [error] [client 162.244.80.123] File does not exist: /opt/kaltura/app/alpha/web/phpmyadmin
[Thu Feb 02 03:41:12 2017] [error] [client 191.96.249.42] File does not exist: /opt/kaltura/app/alpha/web/phpmyadmin
[Thu Feb 02 04:02:31 2017] [error] [client 162.244.80.123] File does not exist: /opt/kaltura/apps/studio/v2.0.5, referer: http://portal.servcast.net/index.php/kmc/kmc4
[Thu Feb 02 04:08:03 2017] [error] [client 162.244.80.123] File does not exist: /opt/kaltura/apps/studio/v2.0.5, referer: http://portal.servcast.net/index.php/kmc/kmc4
[Thu Feb 02 04:08:25 2017] [error] [client 162.244.80.123] File does not exist: /opt/kaltura/apps/studio/v2.0.5, referer: http://portal.servcast.net/index.php/kmc/kmc4
[Thu Feb 02 04:18:42 2017] [error] [client 162.244.80.123] File does not exist: /opt/kaltura/apps/studio/v2.0.5, referer: http://portal.servcast.net/index.php/kmc/kmc4
[Thu Feb 02 04:19:05 2017] [error] [client 162.244.80.123] File does not exist: /opt/kaltura/apps/studio/v2.0.5, referer: http://portal.servcast.net/index.php/kmc/kmc4
[Thu Feb 02 04:19:32 2017] [error] [client 162.244.80.123] File does not exist: /opt/kaltura/apps/studio/v2.0.5, referer: http://portal.servcast.net/index.php/kmc/kmc4
[Thu Feb 02 04:21:06 2017] [error] [client 162.244.80.123] File does not exist: /opt/kaltura/apps/studio/v2.0.5, referer: http://portal.servcast.net/index.php/kmc/kmc4
[Thu Feb 02 04:30:31 2017] [error] [client 162.244.80.123] File does not exist: /opt/kaltura/apps/studio/v2.0.5, referer: http://portal.servcast.net/index.php/kmc/kmc4
In kaltlog i get the a lot of analytics errors t. but again no entry when I select the player in preview and embed.
]
2017-02-02 04:45:08 [0.000945] [162.244.80.123] [1734183855] [4] [API] [KalturaDispatcher->dispatch] CRIT: exception 'Exception' with message 'Action does not exist!' in /opt/kaltura/app/infra/log/KalturaLog.php:74
Stack trace:
0 /opt/kaltura/app/api_v3/lib/KalturaDispatcher.php(56): KalturaLog::crit('Action does not...')
--
3 {main}
2017-02-02 04:45:08 [0.000722] [162.244.80.123] [1734183855] [5] [API] [KalturaFrontController->getExceptionObject] ERR: exception 'KalturaAPIException' with message 'Action "trackevent" does not exists for service "analytics"' in /opt/kaltura/app/api_v3/lib/KalturaDispatcher.php:57
Stack trace:
0 /opt/kaltura/app/api_v3/lib/KalturaFrontController.php(113): KalturaDispatcher->dispatch('analytics', 'trackEvent', Array)
]
2017-02-02 04:45:19 [0.001084] [162.244.80.123] [548124190] [4] [API] [KalturaDispatcher->dispatch] CRIT: exception 'Exception' with message 'Action does not exist!' in /opt/kaltura/app/infra/log/KalturaLog.php:74
Stack trace:
0 /opt/kaltura/app/api_v3/lib/KalturaDispatcher.php(56): KalturaLog::crit('Action does not...')
--
3 {main}
2017-02-02 04:45:19 [0.000781] [162.244.80.123] [548124190] [5] [API] [KalturaFrontController->getExceptionObject] ERR: exception 'KalturaAPIException' with message 'Action "trackevent" does not exists for service "analytics"' in /opt/kaltura/app/api_v3/lib/KalturaDispatcher.php:57
Stack trace:
0 /opt/kaltura/app/api_v3/lib/KalturaFrontController.php(113): KalturaDispatcher->dispatch('analytics', 'trackEvent', Array)
--
]
2017-02-02 04:45:21 [0.000875] [162.244.80.123] [978685516] [4] [API] [KalturaDispatcher->dispatch] CRIT: exception 'Exception' with message 'Action does not exist!' in /opt/kaltura/app/infra/log/KalturaLog.php:74
Stack trace:
0 /opt/kaltura/app/api_v3/lib/KalturaDispatcher.php(56): KalturaLog::crit('Action does not...')
--
3 {main}
2017-02-02 04:45:21 [0.000704] [162.244.80.123] [978685516] [5] [API] [KalturaFrontController->getExceptionObject] ERR: exception 'KalturaAPIException' with message 'Action "trackevent" does not exists for service "analytics"' in /opt/kaltura/app/api_v3/lib/KalturaDispatcher.php:57
Stack trace:
0 /opt/kaltura/app/api_v3/lib/KalturaFrontController.php(113): KalturaDispatcher->dispatch('analytics', 'trackEvent', Array)
As i said the only thing i see is:
Image may be NSFW.
Clik here to view.
And as you can see in the screenshot the player is the one of the kdp ones, as they are selected by default when entering preview and embed