Studio/ Player Error
Yes that is correct, it's my mistake, i was checking the correct links, i know the path is relative to /opt/kaltura/web, but this has been messing with my head...can't think straight. [root@node1 0]#...
View ArticleStudio/ Player Error
So it's not a permissions issue. Please check the logs while trying to load the player and see what errors are raised..You can use the kaltog alias which will output these errors/exceptions to STDOUT...
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Studio/ Player Error
Jess, the strange thing is i get no relevant error in any of the mentioned logs about my entry or ui_conf id i am using.And another thing i observed and that i find very strange, the player works in...
View ArticleStudio/ Player Error
Hi @razvan_iacob, A bit hard for me to figure the root cause without access to the ENV. However, if I remember correctly, you ENV is of 11.n.n and you've only upgraded the HTML5 player. While this can...
View ArticleStudio/ Player Error
The idea is that i have a clusterd enviromnent and always when i upgrade nothing worked, and i have accounts on the platform and a lot of content....And yes that is correct i have 11.18 and i upgraded...
View ArticleStudio/ Player Error
Hi @razvan_iacob, I'm afraid I cannot provide that level of support. While on rare occasions I do log into user ENVs to observe a particular issue that many are affected by, this is not a scalable...
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DWH Analytics collect data but dont calculate Hours Views etc
More crasy stuff is going on.Since the new Month begin the system starts to "calc" the Analytics.But something i dont understand.Why calculate the system only from 2017.02.02 11:00 to 2017.02.03...
View ArticleHow to create customized transcoding profile?
Can I create customized transcoding profile with customized resolution by kmc?Now it seems I only can select or create profile by the several profiles which are already setup.
View ArticleKaltura CE 12.4.0 | Bug Report
@jess I have updated to the lastest version of Kaltura and I have customized the configuration file to include links to stream a single live stream from the RTSP source as described. I must assume the...
View ArticleMedia entry folder
All uploaded video is stored in /opt/kaltura/web/content/entry/data/0/0/ is there are any way to create new folder per day or even force to extend kaltura to new folder like...
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Kaltura Analytics: Geographic Distribution does not show the real regions
after update the kalturadw -> dwh_dim_ip_ranges it seems statistics is going correct, her is the update version 4shared.com dwh_dim_ip_ranges by last1ghost - 4shared Shared with 4shared copy old...
View ArticleHow to create customized transcoding profile?
Hi @xwarrior, There is an Admin Console plugin that lets you create new flavour params, you can find it by going to $YOUR_DOMAIN/admin_console/index.php/plugin/KalturaInternalToolsPluginFlavorParams...
View ArticleVideo does not play in Microsoft Edge 38
Thanks for the speedy response Jess. I'll upgrade the packages and let you know.
View ArticleCan kaltura support other third party remote storage
Hello, First, let me explain the way it works: there are Remote Storage Profiles and Delivery Profiles. Both can be configured by going to Admin Console->Publishers->Your partner->Profiles...
View ArticleCan kaltura support other third party remote storage
Hi, DRM costs money and involves licenses. As a result, it cannot be offered to CE users.We do, however, have documents describing the DRM solution we deploy for our own SaaS, for that,...
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Kaltura CE 12.4.0 | Bug Report
@hiphopservers, Our default configuration does not support ingesting RTSP streams nor did our documentation ever stated that we do, so I don't see how your report can be considered a bug.We DO support...
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Media entry folder
Hello @nabil_naim1, Nothing has changed with the default directory structure. Such a change would break so many things it is hardly worth doing:)That said, you can change the logic responsible for...
View ArticleDelivery profile under https
Hi I want to add a vod_packager_hls delivery profile that can use both http and httpsusing just the "//" prefix does not work
View ArticleAllow Multiple Correct Answers in Video Quizzes?
Hello @seanholland, Pardon the delay in response, I wanted to check with the relevant product manager before replying.We acknowledge that this is a much sought after feature and intend to add it in...
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