Hi jess,
Me and my colleague (@trm_1981) have been doing some test with this feature of calculating the video duration. If we change the configuration from using the default mediainfo of the operating system, to the kaltura-mediainfo package, the system retrieves and stores the duration correctly, but this new video does not play in Microsoft Edge browser or iPad/iPhones.
I re-installed a clean system with Kaltura CE 11.18 and using the defaults (mediainfo) from OS (CentOS Linux release 7.4.1708 (Core)), the video plays in every browser, after changing to kaltura-mediainfo and resubmitting the same video, the duration is calculated correctly, but the video doesn’t play in those browsers. But the older video, submitted with the OS media info, still plays with out a problem.
Do you have any idea why this is happening?
Here are the version of all kaltura packages installed (these versions are needed so that the installation in our test env is successful and is the same version of our production env).
kaltura-lame-3.99.5-3.x86_64
kaltura-segmenter-1.0-3.x86_64
kaltura-postinst-1.0.31-18.noarch
kaltura-kvpm-v1.0.6-1.noarch
kaltura-clipapp-1.3-2.noarch
kaltura-kdp-v2.7.0-1.noarch
kaltura-widgets-1.0.0-8.noarch
kaltura-dwh-11.3.0-1.noarch
kaltura-server-11.18.0-1.noarch
kaltura-sphinx-2.2.1-19.x86_64
kaltura-mediainfo-0.7.61-7.x86_64
kaltura-a52dec-0.7.4-11.x86_64
kaltura-html5-studio-v2.0.5-1.noarch
kaltura-sshpass-1.05-1.x86_64
kaltura-base-11.18.0-7.noarch
kaltura-front-11.18.0-1.noarch
kaltura-krecord-1.0.0-1.noarch
kaltura-kdpwrapper-v11.0-1.noarch
kaltura-kmc-v5.40.2-4.noarch
kaltura-kcw-1.0.0-6.noarch
kaltura-kdp3-v3.9.9-2.noarch
kaltura-kclip-v1.1.2.1-2.noarch
kaltura-pentaho-4.2.1-2.x86_64
kaltura-batch-11.18.0-1.noarch
kaltura-librtmp-2.3-2.x86_64
kaltura-nginx-1.8.1-7.x86_64
kaltura-monit-5.18-1.x86_64
kaltura-libmediainfo-0.7.61-7.x86_64
kaltura-release-13.4.0-4.noarch
kaltura-x264-0.140-2.20140104.x86_64
kaltura-libopencore-amr-0.1.3-1.x86_64
kaltura-libfaac-1.28-1.x86_64
kaltura-libass-0.9.11-2.x86_64
kaltura-ffmpeg-aux-2.1.3-1.x86_64
kaltura-kupload-1.0.0-1.noarch
kaltura-kdp3wrapper-v37.0-1.noarch
kaltura-flexwrapper-v1.2-1.noarch
kaltura-html5lib-v2.45-1.noarch
kaltura-mencoder-3.4.6-9.x86_64
kaltura-ffmpeg-2.7.2-2.x86_64
Thank you for the help.