[4/30/18, 7:10:44 PM] Abhishek Kumar: This is the error found in api_v3.log during While using “System Helper” in Developer Section of Admin Console
2018-04-30 20:06:13 [0.000186] [::1] [1814651747] [23] [API] [ks->logError] ERR: exception ‘Exception’ with message ‘Hash [083a57d04745f0afd465f4df9254595f569f7a81] doesn’t match the sha1 on the salt on partner [101].’ in /opt/kaltura/app/infra/log/KalturaLog.php:83
Stack trace:
#0 /opt/kaltura/app/alpha/apps/kaltura/lib/webservices/kSessionUtils.class.php(735): KalturaLog::err(‘Hash [083a57d04…’)
#1 /opt/kaltura/app/alpha/apps/kaltura/lib/request/kSessionBase.class.php(238): ks->logError(‘Hash [083a57d04…’)
#2 /opt/kaltura/app/alpha/apps/kaltura/lib/request/kSessionBase.class.php(157): kSessionBase->parseKsV1(‘083a57d04745f0a…’)
#3 /opt/kaltura/app/alpha/apps/kaltura/lib/webservices/kSessionUtils.class.php(281): kSessionBase->parseKS(‘MDgzYTU3ZDA0NzQ…’)
#4 /opt/kaltura/app/plugins/admin_console/kaltura_internal_tools/services/KalturaInternalToolsSystemHelperService.php(22): ks::fromSecureString(‘MDgzYTU3ZDA0NzQ…’)
#5 [internal function]: KalturaInternalToolsSystemHelperService->fromSecureStringAction(‘MDgzYTU3ZDA0NzQ…’)
#6 /opt/kaltura/app/api_v3/lib/reflection/KalturaActionReflector.php(233): call_user_func_array(Array, Array)
#7 /opt/kaltura/app/api_v3/lib/KalturaDispatcher.php(124): KalturaActionReflector->invoke(Array)
#8 /opt/kaltura/app/api_v3/lib/KalturaFrontController.php(113): KalturaDispatcher->dispatch(‘kalturainternal…’, ‘fromSecureStrin…’, Array)
#9 /opt/kaltura/app/api_v3/web/index.php(29): KalturaFrontController->run()
#10 {main}
2018-04-30 20:06:13 [0.000158] [::1] [1814651747] [24] [API] [KalturaFrontController->getExceptionObject] CRIT: exception ‘Exception’ with message ‘INVALID_STR’ in /opt/kaltura/app/alpha/apps/kaltura/lib/webservices/kSessionUtils.class.php:283
Stack trace:
#0 /opt/kaltura/app/plugins/admin_console/kaltura_internal_tools/services/KalturaInternalToolsSystemHelperService.php(22): ks::fromSecureString(‘MDgzYTU3ZDA0NzQ…’)
#1 [internal function]: KalturaInternalToolsSystemHelperService->fromSecureStringAction(‘MDgzYTU3ZDA0NzQ…’)
#2 /opt/kaltura/app/api_v3/lib/reflection/KalturaActionReflector.php(233): call_user_func_array(Array, Array)
#3 /opt/kaltura/app/api_v3/lib/KalturaDispatcher.php(124): KalturaActionReflector->invoke(Array)
#4 /opt/kaltura/app/api_v3/lib/KalturaFrontController.php(113): KalturaDispatcher->dispatch(‘kalturainternal…’, ‘fromSecureStrin…’, Array)
#5 /opt/kaltura/app/api_v3/web/index.php(29): KalturaFrontController->run()
#6 {main}
[4/30/18, 7:11:12 PM] Abhishek Kumar: same error is thrown when hitting from Upload server code.
[4/30/18, 7:12:56 PM] Abhishek Kumar: NWZkZjViYjZmY2FjYjA4YjM4ODg3NjBmMDlmZTI5NzlkNmViMTc5M3wtMjstMjsxNTI1MjI1NTAzOzI7MTUyNTEzOTEwMy4wNzM4O3N0ZXZlQGJhYnlmbGl4Lm5ldDtkaXNhYmxlZW50aXRsZW1lbnQ7Ow==
IS is one of the KS when any operation was performed from Kaltura Admin console
Its output on “System Helper”
Kaltura_Client_KalturaInternalTools_Type_InternalToolsSession Object
(
[partner_id] => -2
[valid_until] => 1525225503
[partner_pattern] => -2
[type] => 2
[error] =>
[rand] => 1525139103
[user] => steve@babyflix.net
[privileges] => disableentitlement
[relatedObjects] =>
)
KS valid until: 01/05 19:45:03
Time now: 1525140707 (30/04 20:11:47)