ERROR 15109 encountered when calling upload api
Our automated load scripts have just experienced an exception; com.transcoding.services.VideoService : Exception occured while uploading the file due to::Invalid KS...
View ArticleERROR 15109 encountered when calling upload api
Hi @steve_corey, Start by decoding the KS to see what attributes it holds. You can that by going to Admin Console->Developer->System Helper, pasting the KS string in “String to manipulate” text...
View ArticleERROR 15109 encountered when calling upload api
[4/30/18, 7:10:44 PM] Abhishek Kumar: This is the error found in api_v3.log during While using “System Helper” in Developer Section of Admin Console 2018-04-30 20:06:13 [0.000186] [::1] [1814651747]...
View ArticleERROR 15109 encountered when calling upload api
Jess, we found the error. Thank so much for the help!
View ArticleVideo playing not working
Hi, I have a kaltura server version 13.14 The storage is s3 and the content is exported and deleted from my main server. When trying to play the content I see the player first send this url:...
View ArticleERROR 15109 encountered when calling upload api
Hi @steve_corey, Welcome && glad to hear we’re good.
View ArticleVideo playing not working
Hi @oferc1, Please provide your full Nginx config. You may find this helpful as well: github.com...
View ArticleVideo playing not working
@jess This is 13.14 so the config is a bit different (I tried to make some modification according to the link) nsginx.conf: user kaltura; worker_processes auto; error_log pid /var/run/nginx.pid;...
View ArticleKaltura and kubernetes experiences
Hi, Anyone tried and used Kaltura with kubernetes? Any code or tip to share? TIA
View ArticleHow long can take an upload process?
Hi Jess, I understand your reply, but fore some reason the uploadToken is working with more than 24hs when using Android, but not when using iOS: On android Im able to use KalturaClient-3.3.1.jar for...
View ArticleERROR 15109 encountered when calling upload api
What was the source of the error, then?
View ArticleKaltura CE 13.18.0 released
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View ArticleConvert and Transcode Media Documentation
Discussion for Convert and Transcode Media documentation
View ArticleERROR 15109 encountered when calling upload api
It was an error in code outside of Kaltura. We added Kaltura authentication is one system (Drupal) and we were missing Kaltura authentication info in a different system. We did not think adding new...
View ArticleProblem Deleting Files Stored on Amazon S3
We are installing a new instance of Kaltura CE 13.17.0 on Amazon and we have done the install using Amazon S3 as storage. We are able to load files, transcode and play just fine. The only problem is...
View ArticleVideo playing not working
@jess Any idea? How should I start debug it? In the flash player everything play fine (on top of the CDN + S3), but not int the html5 player
View ArticleVideo playing not working
Hi @oferc1, Have you checked the Nginx error log? If you can’t determine the cause after doing so, I suggest you check the request going out to the upstream [CF] to understand why and how it fails....
View Article[SOLVED] DoubleClick plugin not working
Hi, Since Apr,5 we noticed that no ads (pre and postrolls) were shown in our videos. After a hard debugging work we found out that something must have changed in the code of the ima sdk and made the...
View Article[SOLVED] DoubleClick plugin not working
Hi @raul_hijosa_nieto, Thank you for your report. I will forward it to the player’s development team. It would be best if you could submit a pull request with a fix to the original: github.com...
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Video playing not working
jess: debug I see these 2 messages in the log: 2018/05/04 13:59:18 [warn] 7059#7059: audio_encoder_process_init: failed to get AAC encoder, audio encoding is disabled. recompile libavcodec with...
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