Hi @jianfzhu,
Is the kaltura-batch daemon running?
# /etc/init.d/kaltura-batch status
My guess is that it is not… if so:
What’s is in the of at /opt/kaltura/log/kaltura_batch.log?
Does the hostname, in /opt/kaltura/app/configurations/batch/batch.ini look OK? i.e:
[YOURHOST : mainTemplate]
Do the serviceUrl and secret directives hold the correct values? for the secret, should be the value of:
mysql> select admin_secret from kaltura.partner where id=-1;