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View ArticleIssue on LG WebOS after upgrade to 14.5
Hello, after I upgraded to 14.5 WebOS LG TVs stopped working. They get stuck on the kaltura spinner before showing the play button. How can I troubleshoot it?
View ArticleKalturaFlavorAssetStatus Documentation
Discussion for KalturaFlavorAssetStatus documentation
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Kaltura-db-config.sh FAILED with: 255 on line 194
@jess thanks, now i can login and upload movies, but can’t play it, always display converting… wait 2 hours… try re-login, restart the server. no change. image.png1366x636 54.4 KB
View ArticleKaltura-db-config.sh FAILED with: 255 on line 194
Hi @jianfzhu, Is the kaltura-batch daemon running? # /etc/init.d/kaltura-batch status My guess is that it is not… if so: What’s is in the of at /opt/kaltura/log/kaltura_batch.log? Does the hostname,...
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Issue on LG WebOS after upgrade to 14.5
Hi @jeansalim83, Please see my response here: Player shows a black screen or is stuck loading the video Kaltura Players and Player Plugins Hello @msl2000, We need more info in order to assist you...
View ArticleAnalytics: "plays" count not working
Hello @zvorak, What MySQL/MariaDB are you working against? Also, what JRE version is running the DWH/Pentaho code? Thanks,
View ArticleKaltura-db-config.sh FAILED with: 255 on line 194
@jess kaltura-batch is running. and secret id is correct. below is kaltura-batch log and piece of ini file i find below error in kschedulehelper log [BATCH] [KScheduleHelper->run] ERR: exception...
View ArticleAnalytics: "plays" count not working
mysql => mysql-server-5.1.73-8.el6_8.x86_64 java => java-1.8.0-openjdk-1.8.0.191.b12-0.el6_10.x86_64 both of them are automatically installed by kaltura-server relatedly.
View ArticleKaltura-db-config.sh FAILED with: 255 on line 194
Hi @jianfzhu, Seeing how the batch daemon is running, start by going to Admin Console->Batch Process Control and inputting an entry ID in the search box. This will show the entire ingestion and...
View ArticleGenerating shortlinks using Test Me console
Hi, I’m attempting to generate shortlinks for every video in a specific category (approx 700 videos) using the Test Me Console. I’m currently using the Multireqest service to: List all videos in the...
View ArticleGenerating shortlinks using Test Me console
Hi @benmcramer, The TestMe console, as its name implies, is meant for testing API operations:) For tasks like this, you should use one of our API clients and write a script that makes the needed...
View ArticleResponsive Playlist
So I can get my player responsive with no problem, but my playlist includes a width style, is it possible to remove that. I have tried passing a few values through the API but no luck yet....
View ArticleResponsive Playlist
Hi @bkelm, Please see: http://player.kaltura.com/docs/ExternalResources and: http://player.kaltura.com/docs/responsive
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Analytics: "plays" count not working
DWH issue under non-default Timezone configuration Backend Server Support Hello, everyone. This is a report of DWH issue and solution method. Our Kaltura CE (13.12.0 and 14.1.0) servers use the...
View ArticleAnalytics: "plays" count not working
and I’ve figured out DWH lock error, like this: ERROR 11-10 21:31:33,133 - Seize lock - org.pentaho.di.core.exception.KettleValueException: LOCKED_STATE Integer : There was a data type error: the data...
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Analytics: "plays" count not working
Hi @zvorak, It seems as though you simply commented this block in the KTR files: <!--<hop> <from>Get Now</from><to>Seize lock</to><enabled>Y</enabled>...
View ArticleKaltura CE 14.6.0 released
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View ArticleAnalytics: "plays" count not working
While this bypasses the issue because the call will not be made, it is not a solution. yes i know, sorry for annoying you but I’ve thought this error makes consequential processes stopping, and trying...
View ArticleMedia Gallery in Moodle
Hi, we have Moodle LMS and have an issue relevant to all Moodle instances which is when we roll over a topic to create a new site for the next semester the videos do not appear in the new Media...
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