Runaway batch encoding process
Hi all, Some media files appear to block the encoding queue. This is probably due to some corrupted or unsupported media files. The result is a runaway ffmpeg process that never ends, thus blocking...
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Runaway batch encoding process
Hi @ndunand, When you say “The result is a runaway ffmpeg process that never ends, thus blocking the encoding queue”, can you please provide the log for this job? As you said, we have two fallback...
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Runaway batch encoding process
Hi @jess Thanks for your reply. Here’s what I have. Screen Shot 2017-11-06 at 17.32.14.png818x1370 52.8 KB The details of task ID show no log file (“Log File Sync Local Path”) but there is a...
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Runaway batch encoding process
I’ve posted pictures of the beginning and end of the log, as it looks like I can’t post the log itself here. log1.png1570x1744 549 KB
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Runaway batch encoding process
…and the end of the log log2.png1622x1316 657 KB The corresponding process on the server has been using 100% on one core for the last 6 hours or so.
View ArticleKaltura_sphinx_searchd.log file growing due to errors occurring
Hi Jess Apologies for the late response but been trying several things, and decided to redo everything from the start of this thread. There is always 1 error that pops up. This time it appeared when I...
View ArticleHow add Kaltura sdk Player in iOS xamarin form
hi @vadim.kononov finally I was able to compile the pods but again the issue of the native instance is returning me {System.Exception: Could not create an native instance of the type...
View ArticleupdateThumbnailFromUrl returns SERVICE_FORBIDDEN
sorry for not getting back, been busy. seems I forgot to paste session into testme after starting a session. used to be you didn’t have to do that will subsequent calls after started a session. back...
View ArticleRunaway batch encoding process
Hi @jess, Sorry I had to post logs in image format. See my previous posts for all details.
View ArticleAndroid SDK PlayKitManager.loadPlayer Exception - NoSuchMethodError
Hello, I trying to test the example of playkit Player. I copied the same code from the following link: github.com...
View ArticleLive Stream service requires flash on desktop
Hi i’m having a bit of a trouble with the live playback feature because it ask for flash installed and unblocked in chrome for my webpage. So in the live transmissions in desktop PCs without flash the...
View ArticleLive Stream service requires flash on desktop
Hi @gerardo_grimaldi, it seems like you are experiencing the wrong behviour. The player supports native HTML5 playback, VOD and live. Can you please share a link to a working example.
View ArticleLive Stream service requires flash on desktop
I have a mail from the support team saying: Hi, Thank you for contacting Kaltura Customer Care. Please note, the error you are experiencing with live playback (“Your browser does not support live...
View ArticleLive Stream service requires flash on desktop
@gerardo_grimaldi, as previously said, the player supports native HTML5 playback of Live and VOD streams. It seems you are using either an old player or a mis configured player. Unless you share a...
View ArticleWidevine Classic is not supported- Android
Hi @pruebas_testa, please share a test app based on the playkit-android-sample repo, that exhibit what you are experiencing.
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Live Stream service requires flash on desktop
Screen Shot 2017-11-08 at 14.58.42.png2012x1100 246 KB this… thanks
View ArticleLive Stream service requires flash on desktop
@gerardo_grimaldi I’m not familiar with this system, as I said, I would require a test page or a shareable URL to review your setup
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Live Stream service requires flash on desktop
@gerardo_grimaldi I checked your account. for some reason the player you have is set with the flag “disableHLSOnJs”=true, meaning native playback of HLS over MSE is disabled. The player name is...
View ArticleKalturaUploadedFileResource Documentation
Discussion for KalturaUploadedFileResource documentation
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