Slides don't change in video
I've put 2 slides on timeline on different moments: Slide 1 on 10 secslide 2 on 20 sec. Slide 1 is not shown in video at all and slide 2 is shown from beginning of the video! What can I do wrong...
View ArticlePassword recovery
Hello, Is this an account on Kaltura's SaaS or a CE?If the former, please contact support, if CE, see: github.com...
View Article"Invalid credentials provided" after reboot
Hi, Start by making sure you have all relevant daemons running, in particular, both kaltura-sphinx and MySQL must run.When trying to login, on the server's shell, run:# kaltlogand look at the errors...
View ArticleSlides don't change in video
Hello, More info is needed:- How did you add the cue points for the slides? did you use the API directly or MediaSpace? - if via API, please provide the code you used- Are you working against our SaaS...
View Article"Invalid credentials provided" after reboot
Thanks a lot, there was a stray lock file and Sphynx failed to start.
View ArticleUpdating from 9.18 to 11.4 errors
Hello, First issue seems to be a failure to stop and restart Apache.Start by checking why.First, kill all current httpd procs with:# killall -9 httpdthen try to start it:# service httpd startthen:#...
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SESSION_FORBIDDEN Errors
@jess, I have realised, thanks to the output you posted, that I had been using the incorrect user ID. I have changed it to "admin" and all the tests pass now. Thank you very much for your help, I'm...
View ArticleSlides don't change in video
Hij Jess,-Mediaspace-saas-entry id 0_k5lczhlb-player version: 2.43
View ArticleRetrieve comments
@jess, hi and sorry for bothering again. While I assign the user id when I create a new comment with Annotation when I retrieve those comments using CuePoint service the user id field is always empty....
View ArticleKaltura CE @ ubuntu 16.04 x64
Hello, I've got an initial version working on Xenial.To try it:# wget http://installrepo.kaltura.org/repo/apt/debian-11.16.0-xenial/install_kaltura_all_in_1.sh# chmod +x install_kaltura_all_in_1.sh#...
View ArticleWhich linux distribution do you suggest?
Hello, I've got an initial version working on Ubuntu Xenial.To try it:# wget http://installrepo.kaltura.org/repo/apt/debian-11.16.0-xenial/install_kaltura_all_in_1.sh# chmod +x...
View ArticleUpdating from 9.18 to 11.4 errors
Seems to be running... [root@ip-10-0-0-199 log]# service httpd startStarting httpd:[root@ip-10-0-0-199 log]# service httpd statushttpd (pid 25625) is running... I believe I ran the update with sudo,...
View ArticleUpdating from 9.18 to 11.4 errors
The yum update command must have run as a super user, because otherwise it would have failed to update.I am asking whether or not you ran the kaltura-config-all.sh as a super user. From the output, it...
View ArticleRetrieve comments
Hello, Which KS are you using when making these requests? Please see my reply here: forum.kaltura.org SESSION_FORBIDDEN Errors Hi, I am using the Kaltura Python Client Library. I've run the unit tests...
View ArticleHow do I set up a delivery profile and or CDN/Cloudfront?
Alright, finally got Kaltura updated and now see the delivery profiles...problem is when I try to configure one with my cloudfront URL, delivery profile type HTTP, Streamer type HTTP, and everything...
View ArticleHow do I set up a delivery profile and or CDN/Cloudfront?
Additionally, having a few other issues now, like getting an "Internal server error occurred" whenever I try to open an asset page (then it loads fine, mostly). Other small issues I'm noticing now as...
View ArticleProcess to upload a video file to an existing Kaltura entry using the API
Hi, Please can someone confirm or tell me the API process for updating a previously uploaded video? As far as I can tell it should be: Create a Kaltura Session (KS) (service: session --> start)...
View ArticleKaltura CE 11.16.0 released
Hello all, The latest version is now available. Core changelog:- PLAT-4620 - Support delete on MediaPrep- PLAT-5408 - VNPT tokenizer- PLAT-5369 - Change default pre fetch time to be a configurable...
View ArticleProcess to upload a video file to an existing Kaltura entry using the API
Hi James, The API process is as follows:- Step 1 - Create Session API Service: sessionAPI Action: start Required Information :-Secret(string)Kaltura Session Type (Admin)Partner ID Outcome: Session...
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